HDISReviews of hdis.com

If you decide to stop auto ship orders CALL CUSTOMER SERVICE. I found out the hard way removing your auto ship and credit card information from your account does absolutely nothing. You will will be shipped and billed for product. They will, very politely, advise you to refuse shipment, or call customer service to schedule a pick up and then you can wait for a credit to your bank card. As for my choice to return, when I was told the auto ship and credit card information was still showing on their end the trust that a credit would be applied was simply not there. I chose to keep the product.

Geepers!! Sad to see so many negative reviews…I am certain that supply chains have recently disrupted what is normal. Have used HDIS happily for over 30 years. We are a 2 generation family…first my mom…now me, aged 87. It was/is comforting to rely on HDIS. Mom and I were home bound many years. Although there is a super Walmart 3miles from here, home delivery makes sense. I have lots of storage space so I order for 6 months. Never, in all that time, have I experienced anything than friendly, rapid, professional service. The products are top quality. Those of you who have had problems, please give them a second chance. PS At ST. Francis Hospital, Hartford CT, I was given stretchable, disposable mesh pants. They are incredibly functional. Wish I could order them from you.

Pest calling uninvited that needs to have charges pressed upon this company! I have reported them and instructed to bring charges against them for their robo calls!!!

Absolutely horrible service. New script was do in JULY. NO ONE NOTIFIED ME! BY SEPT I FINALLY CALLED WONDERING Y I HADNT GOTTEN A DELIVERY. THEN THEY INSISTED I ACTUALLY HAD TO GO 8N A SPEAK TO MY DR ABOUT IT. THAT TOOK ANOTHER MONTH TO GET IN. THEN I FIND OUT THAT THE FAX SENT TO DR WAS FIR PEDIACTRIC PULL UPS!!! NOW I HAVE TO WAIT GOD KNOWS HOW MUCH LONGER TO GET MY PRODUCTS!!!!

Was having problems with an order and customer service helped me get it done.

For the most part you are a good company and have good products I just think your prices are too high for my budget. Number 2, I do not like your website for ordering. It is easier for me to order that way as oppose to chat and phone but it is troublesome everytime I go to use it, but I plug on never-the-less or forget it and purchase somewhere else. Those are my reason for a 3 star. I am Barbara's husband and caretaker and do all her ordering and purchasing of her needs from you and others. Steven Gordon

I had an issue with one of HDIS products that I have been using for awhile. CSR Unique addressed the situation at once and came up with a favorable resolution. She was friendly and professional at the same time. Thank you!! (Hope I spelled your name properly). Steven Stiffman

The products are good and the delivery is prompt.