Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Price increase was uncalled for. Now can get them at drug store for less!
By Jean
Response from HDIS· May 30, 2017
Thank you for your feedback. We do offer products for all price points. A customer care representative will be in touch soon to discuss.
Good stuff, good prices; thought shipping a bit slow.
By Rosa
Response from HDIS· May 30, 2017
Thank you so much for your feedback. We appreciate your business!
Never a problem with an order. Can even change or cancel on the same day as charge posts to account
By Nancy
Response from HDIS· May 30, 2017
Thank you so much for your feedback. We appreciate your business!
Fast response to my questions
By Martha
Response from HDIS· May 30, 2017
Thank you so much for your feedback. We appreciate your business!
I have been an HDIS customer for several years. Their service has always been excellent. For the products we need, price and quality are very good.
By Samuel L.
Response from HDIS· May 30, 2017
Thank you so much for your feedback. We appreciate your business!
your items where very good and it was nice not to have to go to the store. shipping was very fast
By Margaret
Response from HDIS· May 30, 2017
Thank you so much for your feedback. We appreciate your business!
I love the service, and the products. They never disappoint.
By Pat
Response from HDIS· May 30, 2017
Thank you so much for your feedback. We appreciate your business!
The descriptions online don't match the product ordered and to return the product it will cost me $20. Not a good way to run a business!! When I called they apologized for not having things updated online, this is ridiculous and a sure way to loose customers!!
By Peter
Response from HDIS· May 30, 2017
Thank you for your feedback. We are sorry to hear about your negative experience. A customer care representative will be in touch with you soon.
