Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
HDISSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
i find it very easy to use and they helped find the best product for me by sending several types to try...ty
By Kay
Response from HDIS· Jun 6, 2017
Thank you so much for your feedback. We appreciate your business!
I Placed my order 8 days ago and still hasn't shipped. I sent an email to custcare @ hdis.com and still haven't had a response about my order. So easy to take the money but a different story trying to get support.
By Michelle
Response from HDIS· Jun 1, 2017
We are sorry to hear about your negative experience. A customer care representative will be in touch to discuss.
It is now expected that my order will not arrive for another week, despite having ordered it over a week ago. The delivery date has now changed 3 times.
By Dissatisfied
Response from HDIS· Jun 1, 2017
We are sorry to hear about your negative experience. A customer care representative will be in touch to discuss.
Grateful for the sample pack because I just didn't know what would work for me. Ordering is easy and someone always "pops up" if you need help.
By Martha
Response from HDIS· Jun 1, 2017
Thank you so much for your feedback. We appreciate your business!
i must order earlier. i guess i am used to amazon where items comes almost the day after. mary
By Mary
Response from HDIS· Jun 1, 2017
Thank you so much for your feedback. We appreciate your business!
So efficient and easy to order products.
By Charlene
Response from HDIS· Jun 1, 2017
Thank you so much for your feedback. We appreciate your business!
Always have good Delivery Service
By Ruth S. M.
Response from HDIS· May 31, 2017
Thank you so much for your feedback. We appreciate your business!
The products were a good quality. I wish they had shipped a little faster. I really liked the way they mailed a paper invoice after I received the items. It will be useful for my records.
By Lois
Response from HDIS· May 31, 2017
Thank you so much for your feedback. We appreciate your business!
