Products of good quality
Products of good quality, arrive in a timely manner just wish they didn't cost so much
By Larry And P.
Response from HDIS· Apr 12, 2018
Thank you for your feedback. We appreciate your business!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Products of good quality, arrive in a timely manner just wish they didn't cost so much
By Larry And P.
Response from HDIS· Apr 12, 2018
Thank you for your feedback. We appreciate your business!
So far I have been very satisfied with the service I have gotten. I have tried various products and all have been shipped in good shape and within good time frames. Still looking to determine which product will suit us best but very pleased with the array of choices and costs.
By Beverly
Response from HDIS· Apr 12, 2018
Thank you for your feedback. We appreciate your business!
Received order very promptly, thank you Trustpilot and Congratulations
By Caryl
Response from HDIS· Apr 11, 2018
Thank you for your feedback. We appreciate your business!
One order of Sani-pant came with material defect. Service is prompt and this will not stop me using your product. Thank you.
By Eugene Z.
Response from HDIS· Apr 11, 2018
Thank you for your feedback. We appreciate your business!
Takes too long to ship. Each time I order, it's too big, thick, for much older, much more incontinent people.
By Patricia
Response from HDIS· Apr 6, 2018
Thank you for your feedback. A customer care representative will contact you as soon as possible!
In addition to prompt and discreet delivery, their Customer Care Representatives are knowledgeable and helpful in finding appropriate solutions. I do recommend HDIS to my friends in case they ever need a service like this.
By Phyllis
Response from HDIS· Apr 5, 2018
Thank you for your feedback. We appreciate your business!
Merchandise is always on time and high quality.
By Joan
Response from HDIS· Apr 4, 2018
Thank you for your feedback. We appreciate your business!
When I call, the staff are very helpful, knowledgeable always patient and can get my questions answered. Always willing to sent me a free sample or two which is amazing, as HDIS has so many great products. Free samples help me find out which products the phone staff think would help me with out me spending money on a large quantity to try something that I'm not sure would work for me
By Dan
Response from HDIS· Apr 4, 2018
Thank you for your feedback. We appreciate your business!