Great customer service
Great customer service! very convenient
By Joann
Response from HDIS· Apr 16, 2018
Thank you for your feedback. We appreciate your business!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,742 reviews
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HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,742 approved reviews, newest moderated first
Great customer service! very convenient
By Joann
Response from HDIS· Apr 16, 2018
Thank you for your feedback. We appreciate your business!
I usually order reassure individual washcloths which l’m happy with. There the best and the price is reasonable. I have tried other product now and will continue to buy from them. Good products and prices. Customer service are helpful.
By roberta
Response from HDIS· Apr 16, 2018
Thank you for your feedback. We appreciate your business!
The company is responsive to, and follows up on my needs. I appreciate that.
By Melessia
Response from HDIS· Apr 12, 2018
Thank you for your feedback. We appreciate your business!
Easy ordering, prompt, with delivery right to my door
By Carole
Response from HDIS· Apr 12, 2018
Thank you for your feedback. We appreciate your business!
The assure handi wipes are great and better than that the price is awesome. I'll be a returning customer and will highly recommend this product
By Ryan
Response from HDIS· Apr 12, 2018
Thank you for your feedback. We appreciate your business!
I was very happy with my product. I didn't receive the first order however it was replaced as soon as I notified them. Thanks so much for being so prompt.
By Portia
Response from HDIS· Apr 12, 2018
Thank you for your feedback. We appreciate your business!
I purchase select items from HDIS. As I don't need all if their products. I have received phone calls from customer service reps periodically; just to see if I need to reorder products and to see if I found the products useful and so on. The customer service representatives are always kind, helpful and welcoming. I would recommend this company based in my limited experience with them. I have not used their timed reorder service. But they do as advertised ship their products in unmarked boxes. The delivery is very quick.
By Susan
Response from HDIS· Apr 12, 2018
Thank you for your feedback. We appreciate your business!
the staff are super helpful and do the best they can to ensure satisfaction.
By David
Response from HDIS· Apr 12, 2018
Thank you for your feedback. We appreciate your business!