Shipping takes to long
Shipping takes to long
By Chuck P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
136 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hat Club is a premium headwear retailer known for exclusive fitted hats and limited-edition drops. Blending sports heritage with streetwear culture, the brand offers officially licensed products, primarily from major leagues like MLB,NBA,NFL alongside unique, custom colorways that can’t be found elsewhere. With a strong online presence and multiple retail locations, Serving a dedicated community of collectors and enthusiasts. While also at the intersection of retail, sports fandom, and streetwear culture. Delivering not just products, but a sense of identity and community around headwear.
Hat Club (hatclub.com) has 136 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
136 approved reviews, newest moderated first
Shipping takes to long
By Chuck P.
Great experience with Hat club.Great quality and came in as expected. I will definitely keep ordering my hats from Hat club.Thanks again.
By SANTIAGO L.
Fast shipping
By Eric O.
I have to be honest they are some of the best and fastest customer service out there. They answer emails literally within a fee hours and always side with the customer.
By Kaelin W.
Received my hat at reasonable time. The A Frame was molded well. The design is awesome. Arrived in a box so the hat wouldn’t get damaged. Overall had a great experience with this company.
By Paul G.
They got the best hats. Always recommend getting hats from them.
By Demontray H.
Hat Club support is always there when needed. Thank you for going the extra mile when others won't go an inch. Best regards, Christopher
By Christopher
I’ve been a loyal customer for more than five years. I made a purchase and they refunded my money and when I went to go look at the size they weren’t no sizes. It was a fitted hat, drop spooky pack that came out the same day and so I ended up getting a 7 1/4 but I’m a truly 7 3/8 the first purchase I made was a 7 3/8 and they canceled my order and refunded my money so I figured it was sold out so I grabbed the 1/4 and when I went back, they had 7 3/8 left a lot. The hat is still sitting. It was a Phillies hat from the spooky pack so I contacted them and asked them if they could by any chance change to 7 1/4 to a 7 3/8 and they said no after they’re the one that canceled my order
By Victor S.