Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
136 reviews
Hat ClubSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hat Club is a premium headwear retailer known for exclusive fitted hats and limited-edition drops. Blending sports heritage with streetwear culture, the brand offers officially licensed products, primarily from major leagues like MLB,NBA,NFL alongside unique, custom colorways that can’t be found elsewhere. With a strong online presence and multiple retail locations, Serving a dedicated community of collectors and enthusiasts. While also at the intersection of retail, sports fandom, and streetwear culture. Delivering not just products, but a sense of identity and community around headwear.
Hat Club (hatclub.com) has 136 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 3 reviews with 4 stars · Clear filters
Finally got the product I wanted after it was cancelled the first time, should have been offered a discount
By JOSE
Response from Hat Club· Jun 22, 2026
Thank you for your review, Jose. If you are experiencing order issues, please reach out to our support team [email protected] so we can better assist you.
I received my order as expected. However, I was unable to place multiple orders because my card kept being declined after the initial purchase.
By Shemar G.
Response from Hat Club· May 18, 2026
We appreciate your review and feedback! Please reach out to our support team at [email protected] if you are still experiencing issues placing an order.
Would have been nice from the begining if they had informed me that my order would be shipping from several locations. Was a little worried at first, but everything arrived as ordered.
By Malvin M.
Response from Hat Club· May 6, 2026
We apologize for any confusion regarding items shipping separately when they are not all available at the same location. We’re glad to hear your order still arrived without any issues and truly appreciate you taking the time to leave a review.
