Brims of the hats were bent and out of…
Brims of the hats were bent and out of wack. Had to reshape them.
By Douglas P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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136 reviews
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Hat Club is a premium headwear retailer known for exclusive fitted hats and limited-edition drops. Blending sports heritage with streetwear culture, the brand offers officially licensed products, primarily from major leagues like MLB,NBA,NFL alongside unique, custom colorways that can’t be found elsewhere. With a strong online presence and multiple retail locations, Serving a dedicated community of collectors and enthusiasts. While also at the intersection of retail, sports fandom, and streetwear culture. Delivering not just products, but a sense of identity and community around headwear.
Hat Club (hatclub.com) has 136 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
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Brims of the hats were bent and out of wack. Had to reshape them.
By Douglas P.
Luckily I got hat during promo good price but hats came in no hat liner so it was smushed together had to purchase those separately made hats look deformed
By Eric W.
Response from Hat Club· Jun 22, 2026
Thank you for your feedback, Eric. If your item(s) arrived damaged, please reach out to our support team [email protected] so we can better assist you with this issue.
One hat has stains on the inside. Kinda of disappointed it wasn't inspected thoroughly before being shipped.
By Jesus R.
Response from Hat Club· May 6, 2026
We are sorry to learn that your recent order arrived damaged. A member of our customer service team will be reaching out to you via email shortly to assist further.
Reached out for support and ignored.
By Chris E.
Response from Hat Club· Apr 1, 2026
We were unable to locate any support tickets under the provided email address or order number. If you can reach out to our support team at [email protected] for further assistance.