Great hats
Great hats, per usual.
By Adam
Response from Hat Club· May 6, 2026
Thank you for your review, Adam!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
136 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Hat Club is a premium headwear retailer known for exclusive fitted hats and limited-edition drops. Blending sports heritage with streetwear culture, the brand offers officially licensed products, primarily from major leagues like MLB,NBA,NFL alongside unique, custom colorways that can’t be found elsewhere. With a strong online presence and multiple retail locations, Serving a dedicated community of collectors and enthusiasts. While also at the intersection of retail, sports fandom, and streetwear culture. Delivering not just products, but a sense of identity and community around headwear.
Hat Club (hatclub.com) has 136 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
136 approved reviews, newest moderated first
Great hats, per usual.
By Adam
Response from Hat Club· May 6, 2026
Thank you for your review, Adam!
Fast and efficient service
By G S.
Response from Hat Club· May 6, 2026
We are happy to learn about your experience, and we appreciate your review!
hat fits for a somalian brainiac. Waaaaaaayyyyyy toooooo big
By Nick V.
Response from Hat Club· May 6, 2026
We’re sorry to hear you weren’t satisfied with the fit of your recent purchase. Please reach out to our team at [email protected] if you need any assistance with a return or exchange.
One hat has stains on the inside. Kinda of disappointed it wasn't inspected thoroughly before being shipped.
By Jesus R.
Response from Hat Club· May 6, 2026
We are sorry to learn that your recent order arrived damaged. A member of our customer service team will be reaching out to you via email shortly to assist further.
I ordered a Braves city connect hat (fitted) the first time around, and it came as an adjustable; I decided to keep it anyway, and gave it to my grandson. Ordered again and came within a week, but the size I ordered did not fit. This is the size I wear, so something is different in their sizes. I decided to return this one and get a bigger size, but it sold out, so I proceeded to get a refund, bought it for $47, and they charge 6.99 for the return. Somehow, I'm only getting back $33, this company absolutely is the worst! Will go back to MLB for future orders, safer.
By Randy D.
Response from Hat Club· Apr 30, 2026
We’re sorry to hear about the issues you experienced with your orders. We would appreciate the opportunity to look into this further and assist you directly. Please reach out to us at [email protected] with your order details, and our team will be happy to help resolve this for you.
Well I ordered one thing and got another.
By Joshua B.
Response from Hat Club· Apr 7, 2026
We are sorry to learn that your order arrived incorrectly. We'd love to help you receive your correct order. Please reach out to our support team via email at [email protected] for better assistance.
EZ sales process for the product I want.
By RYAN
Response from Hat Club· Apr 6, 2026
We're happy to hear that you were able to find what you were looking for! We appreciate your review.
Order still hasn’t shipped
By Winston S.
Response from Hat Club· Apr 1, 2026
Our support team will reach out via email shortly with your tracking information.