Excellent advice and quick responce…
Excellent advice and quick responce from the customer service team.
By Randall C.
Response from Hardware Decor· Jun 20, 2023
Thank you so much Randall!~ We are here to help you!
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
616 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We carry world class closet rods, rod hangars, as well as all types of closet and Sliding cabinet door hardware. Free Custom Cutting on Closet Rod. Most orders ship within 24 hours. Trade discounts also available.Closet ProductsWardrobe LiftsCabinet ProductsHome Hardware
Hardware Decor (hardware-decor.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
616 approved reviews, newest moderated first
Excellent advice and quick responce from the customer service team.
By Randall C.
Response from Hardware Decor· Jun 20, 2023
Thank you so much Randall!~ We are here to help you!
Laura in customer service was helpful so I knew exactly what I needed to order.
By customer
Response from Hardware Decor· Jun 19, 2023
Thank you so much Tammi, Love to help customers with Matte Black Rods!
Fast delivery of a quality product at a reasonable price.
By Douglas F B.
Response from Hardware Decor· Jun 16, 2023
Thanks Doug for your Review. It is good to know the extra effort we put in to get orders processed and shipped quickly is appreciated and that you like our prices and the quality of our products.
quick turn around time from purchase to shipment, good automated communication throughout the process, a little bummed about the shipping cost but I get it.
By tayath
Response from Hardware Decor· Jun 14, 2023
That's awesome that you love our processes! And we all agree, we all wish shipping was cheaper too!
My area I had next day delivery and the prices were fantastic.
By Aryeh G.
Response from Hardware Decor· Jun 14, 2023
Thanks Aryeh! We try our best to get packages out as quick as possible!
Fast service , easy to use website
By Rodney H.
Response from Hardware Decor· Jun 13, 2023
Awesome to hear! Thanks Rodney!
We followed the instructions carefully and measured more than once. Regardless, we were barely able to insert two rods, and the third is about 1/4# too long. We’ll get it cut locally.
By Andrea H.
Response from Hardware Decor· Jun 13, 2023
Hi! I tried to reach out to you this morning. Let me know how we can make this right!
This is my second shipment from Hardware Decor. Shipped fast and received everything I ordered. Loved the Oval back rods. My only concern was regarding the screws, first shipment I received back screws while the second shipment came silver, not a bigger deal.
By Antonio B.
Response from Hardware Decor· Jun 12, 2023
Thank you Antonio for your review. I'm guessing about the screws is that the manufacturer mixed up the screws and decided that it was OK since you do not see the screws when the black closet rod is installed.