Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
616 reviews
Hardware DecorSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We carry world class closet rods, rod hangars, as well as all types of closet and Sliding cabinet door hardware. Free Custom Cutting on Closet Rod. Most orders ship within 24 hours. Trade discounts also available.Closet ProductsWardrobe LiftsCabinet ProductsHome Hardware
Hardware Decor (hardware-decor.com) has 616 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
616 approved reviews, newest moderated first
We had an issue with shipping that was my fault. They called me and helped me through my mistake. That customer service! Thanks Skip
By Skip B.
Response from Hardware Decor· Aug 15, 2023
Thanks Skip! Very easy problem to fix-- Glad you are going to receive your package.
Fast shipping. Beautiful product. Thank you!
By TM
Response from Hardware Decor· Aug 14, 2023
We are glad you like our oval Polished Brass Closet Rod and flanges. Thank you for your kind words!
Customer support was very helpful with my questions before I made my order. I received my order of oval rods quickly and the product quality was excellent.
By customer
Response from Hardware Decor· Aug 11, 2023
That is what we are here for! So good to hear you love those Satin Brass rods!
Very few businesses come close to matching Hardware Decor’s customer service. Their speed of delivery (even with customization) is unprecedented. I ordered after-hours on a Thursday, and had notification the next morning before 9am that my custom order was ready to ship. The products themselves are top quality with excellent style options. I would give more stars if I could.
By John C.
Response from Hardware Decor· Aug 11, 2023
Thank you John for your kind words! It is nice to get acknowledgment of our extra effort to get orders out quickly and correctly.
Quality and shipment time
By Ilya T.
Response from Hardware Decor· Aug 9, 2023
It is good to know the extra effort we put in to get orders processed and shipped quickly is appreciated. Thank you.
shipment easily tracked , super speedy arrival and exactly as shown on line thank you
By Stephanie H.
Response from Hardware Decor· Aug 9, 2023
Thank you Stephanie. We are glad you had a good experience with our site and products.
Well made pieces, shipped fast, and overall great purchase
By Megan H.
Response from Hardware Decor· Aug 8, 2023
Thanks Megan! Glad to hear you love those Oak Pulls!
Super fast and great customer service! Not to mention the product is top notch and beautiful!
By Timothy A.
Response from Hardware Decor· Aug 8, 2023
Thank you Timothy. We are glad you like our service and products.
