Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
Halo CollarSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,471 approved reviews, newest moderated first
Jacqueline was very helpful in walking me through the steps to try to fix my collar and how to do a warranty replacement.
By Anne M.
Response from Halo Collar· Jun 17, 2024
We look forward to continuing to assist you throughout your Halo journey! Thank you for much for being a loyal Pack member!
I had an issue with my Halo Collar and reached out to their support team. They were diligent and tried all the troubleshooting steps to fix my collar, but unfortunately, the issue couldn't be resolved. Without hesitation, they offered a replacement under warranty. I accepted the offer, and I'm very pleased with the prompt and efficient service I received. Their commitment to customer satisfaction is commendable.
By Christopher H.
Response from Halo Collar· Jun 14, 2024
We love to hear this and can't wait for you to continue your Halo journey!
The service representative made this worth while. I sent 2 emails 5 days ago with no reply. But the video call was great
By ROBB M.
Response from Halo Collar· Jun 14, 2024
We are so happy to hear that the issue has been resolved! Thank you for your review.
Worked hard to help me solve the problem and put in request for replacement tips, as well as giving me suggestions on keeping them secured in the collar.
By cindi W.
Response from Halo Collar· Jun 14, 2024
We're so thrilled that our team was able to assist! Thank you!
We originally bought 3 collars, 2 have been great and one we have had some issues with. The company has been very good about working with me to try to resolve issues. Today, I spoke with Kadaija on the halo dog park. She was very helpful, answered my requests quickly and I was on and off the phone within minutes with my issues resolved. Thank you!!
By Jessica F.
Response from Halo Collar· Jun 14, 2024
We love that our team could help! Please continue to reach out should an issues arise and we will be happy to help!
Very succinct. Thank you for your help.
By Gary C.
Response from Halo Collar· Jun 14, 2024
Thank you for your review!
I had been sent a replacement collar under warranty but did not receive a charger or contact strips. I spoke with Anissa and she took care of me immediately. She was friendly and very helpful. I was done with the whole process in 10 minute. Great customer service.
By Kristine D.
Response from Halo Collar· Jun 14, 2024
We love hearing that our team was able to assist you! Thank you for reaching out!
Sierra was patient, friendly and very knowledgeable. She successfully helped to correct the issue I was having.
By Marinade
Response from Halo Collar· Jun 13, 2024
We are so happy to hear that your issue was resolved! Thank you for your review!
