Monica was great
Monica was great. Polite, efficient and quick. Thank you
By cannyjovet
Response from Halo Collar· May 6, 2025
Thank you for your feedback! We will pass this along to our customer service team!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,471 reviews
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The Halo Collar GPS Wireless Dog Fence protects your dog at home and everywhere you go by keeping them safely inside the boundaries of Halo's virtual fences using GPS technology. Easily create up to 20 GPS wireless dog fences with a few taps of your finger in the Halo Collar app - no installation or digging required! Halo is the most advanced invisible dog fence, GPS dog collar, activity tracker, and dog training solution for ultimate dog safety. Fences are stored in your Halo Collar and will work everywhere you go—in your backyard, at the park, at the beach, or anywhere else your adventures take you and your dog. The Halo Training program, which was developed by world-renowned dog behaviorist Cesar Millan, will allow you to build an amazing bond with your dog and develop positive habits that will last a lifetime. The Halo Collar works for any dog, any breed, any age, and with any owner. Today over 100,000 dogs across 350+ breeds are using the Halo Collar.
Halo Collar (halocollar.com) has 1,471 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
1,471 approved reviews, newest moderated first
Monica was great. Polite, efficient and quick. Thank you
By cannyjovet
Response from Halo Collar· May 6, 2025
Thank you for your feedback! We will pass this along to our customer service team!
Monica was extremely helpful in pinpointing the problem with the collar and also ordering a second replacement collar. Wish the collars were more durable this is the second replacement collar I’ve needed in less than a month However Monica’s customer service was top notch and appreciated
By Rhonda R.
Response from Halo Collar· May 6, 2025
Appreciate the support! We're here if you ever need anything. Thank you for shouting out our team!
Your people, make the difference!
By ShaRu W.
Response from Halo Collar· May 6, 2025
We’re so glad to hear that! Thanks for being part of the Halo Pack!
Monica was very helpful. Cleared up some of the confusion I was having.
By Mark S.
Response from Halo Collar· May 5, 2025
We love to hear this, thank you!
We love our halo collar so much! We have 2 acres that our dog can now roam and we don’t have to worry about her safety! Emma with customer service was amazing and easy to work with!
By Kylie
Response from Halo Collar· May 5, 2025
We love to hear this! Thank you for the team member shoutout!
Quick and helpful. Jazmine provided excellent customer service!
By B. K.
Response from Halo Collar· May 5, 2025
So glad to hear it! Thanks for being part of the Halo Pack — we’re here whenever you need support. 🐾
Jazmine was very helpful and eager to resolve the problem I was having with the collar. Very knowledgeable and helpful.
By Laura
Response from Halo Collar· May 2, 2025
We love hearing this! Thanks for shouting out our Team!
Monica was really friendly helpful and understanding. The Halo support team are always really great.
By Carlos
Response from Halo Collar· May 2, 2025
We love hearing this! Thanks for shouting out our Team!