Excellent Sales in the Store - Rob
Sales Person - Rob was really helpful and knowledgeable to advise on what is really needed to make home gym beneficial. Thanks again to Rob!! and the installation team.
By Mahmoud H.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
588 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gym Source offers a full range of fitness products, gym design strategy, and ongoing after-sale support for both home and commercial gyms. We act as your full-service resource for the entire project including, design and development, installation, and after-sale service. We find the best fitness solutions for your individual health goals and available fitness space with our commitment to the following unique services.
Gym Source (gymsource.com) has 588 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
588 approved reviews, newest moderated first
Sales Person - Rob was really helpful and knowledgeable to advise on what is really needed to make home gym beneficial. Thanks again to Rob!! and the installation team.
By Mahmoud H.
Sales and delivery guys were helpful but I called to report that I have no instructions or warranty information. This is inexcusable. There has been no follow-up for my complaint.
By Mark W.
Response from Gym Source· Jan 11, 2017
Mark, We are very sorry to hear you have not received the high level of customer support we strive for. We have passed your concern on to the appropriate person, and look forward to making this right. - Gym Source
Best possible customer service and best fitness equipment available anywhere.Great Company!!!
By Adam G.
Great service , great experience!!!
By Luis
We spent at least an hour looking for a recumbent bike at Gym Source. Excellent in all respects. Bike is now delivered and being used. I trust if there are any questions at any time I can call Chris Cesar and he will answer them. Chris IS customer service.
By Stan And D.
I purchased a top of the line Schwinn bike trainer from a store in Rockville , Maryland. The sales rep knew the product inside out , explained every detail and option and comparable products even from other stores and brands. I later came in on a black Friday and made the purchase. The bike arrived a few days later exactly as advertised. I will recommend the store to my friends looking for a similar purchase.
By Stanley
Awesome!!!!!
By Craig
Went in to check out Octane ZR8. Super nice, no pressure.
By BC