Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
191 reviews
Aegis Travel InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aegis Travel Insurance, the travel and events division of Aegis General Insurance Agency, provides flexible protection for today’s leisure and business travelers. The company draws on more than 30 years of industry experience to deliver tailored travel and event plans – from trip and event cancellation to comprehensive emergency coverage – that help travelers maximize value without paying for coverage they don't need. Its exclusive Stress Less Benefits help eliminate out-of-pocket expenses and claim processing through 24/7 global assistance services that can coordinate care, manage disruptions, and pay providers directly during covered events. By combining customizable coverage with hands-on support before, during, and after a trip, Aegis Travel Insurance empowers customers to go insured and go ready. Explore GoReadyInsurance.com.
Aegis Travel Insurance (goreadyinsurance.com) has 191 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
191 approved reviews, newest moderated first
Danny was attentive, polite and knowledgeable.
By customer
Response from Aegis Travel Insurance· Jul 29, 2026
Thanks for the kind words about Danny! We're always here to provide support - whether it's a question about your policy or support during the claims process.
Danny was very helpful, polite, and respectfully answered all my questions. He is quite an asset to your team
By dennis D.
Response from Aegis Travel Insurance· Jul 29, 2026
Thanks for sharing your experience, Dennis! We are lucky to have Danny on our team.
Daniel listened to my questions and was able to help me adjust my premium to reflect the actual cost of my trip. He was professional, easy to understand and provided excellent customer service.
By Barb S.
Response from Aegis Travel Insurance· Jul 29, 2026
That's wonderful to hear, Barb! It's so important to understand your policy right from the beginning, and we're glad Danny provided such wonderful service.
The retreat I was going to in Ecuador was cancelled and the trip insurance I signed up for did not cover my cancellation of the trip “for any reason.” The agent I spoke with about filing a claim said I had 14 days after signing up for the travel insurance for this trip to add “for any reason,” which would include the retreat being cancelled. I cannot get reimbursed through this travel insurance for my non-refundable round-trip airline ticket because as my insurance policy for it now stands, the cancellation must be rather fault of the airline, not the retreat organizer. Wish I had known this before buying the insurance. Do not order travel insurance off a website like I did, but rather talk with an insurance agent to be sure you are getting the coverage you need for your particular trip!
By Sara M.
Response from Aegis Travel Insurance· Jul 31, 2026
Thank you for sharing your experience. We understand how disappointing it can be when a trip is canceled. "Cancel For Any Reason" (CFAR) coverage is not included with most standard travel insurance policies throughout the industry. As stated on our website for the plan you selected, it is an optional upgrade that must be purchased separately and is only available within a limited time after the initial policy purchase. We appreciate your feedback and agree that understanding your coverage is important. While many customers choose to purchase online, our agents are available seven days a week to answer questions and help travelers select the coverage that best fits their specific needs. We wish you the best with your future travels.
Agent was very helpful
By for your O.
Response from Aegis Travel Insurance· Jul 29, 2026
We loved reading this feedback! Thanks so much!
I did not have to wait at all for a customer service rep to help me and she answered all my questions. A great experience.
By THS M.
Response from Aegis Travel Insurance· Jul 29, 2026
Thanks so much for sharing your experience! We are always available to answer your questions and provide assistance before, during and after your trip.
Very friendly customer service
By Raisa M.
Response from Aegis Travel Insurance· Jul 29, 2026
Thanks so much for sharing your feedback, Raisa! We agree that it's always nice to speak with a friendly person over the phone. We're here to help.
Wow, super EXCELLENT customer service. I had to call to change my insurance over to a different trip. Claire was the wonderful person who assisted me with the change. She was so helpful, patient, kind and super nice to work with. One of the best experiences I've ever had with customer service ANYWHERE!!!!
By Sherry T.
Response from Aegis Travel Insurance· Jul 29, 2026
This review made our day, Sherry! We think Claire is pretty amazing, too. Glad to hear you moved your insurance to a new trip. Wishing you safe travels!
