Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
514 reviews
Golden Bird JewelsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Golden Bird Jewels specializes in beautifully handcrafted moissanite engagement rings, lab-grown diamond rings, and custom fine jewelry. With a deep commitment to ethical sourcing, superior craftsmanship, and exceptional customer service, we create pieces that help you celebrate life’s most meaningful moments, from birthdays and anniversaries to engagements to gifts.Whether you’re selecting from our stunning collection of moissanite and lab-created diamond jewelry or designing your own unique piece with loose moissanite or gemstones, Golden Bird Jewels is here to bring your vision to life.We proudly offer worldwide shipping and a personalized experience, so your journey to the perfect piece of jewelry starts right here with a smile.
Golden Bird Jewels (goldenbirdjewels.com) has 514 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
514 approved reviews, newest moderated first
Excellent communication throughout the process. I received regular emails along the way, so I knew exactly what the status of my order was. Also, the product is exceptionally beautiful!
By Jennifer A.
Response from Golden Bird Jewels· Oct 5, 2026
Thank you so much for your kind feedback! It was truly our pleasure keeping you updated throughout your order, and we're glad to know you find it beautiful in person!
Great quality and customer service!! Absolutely loved my ring and so excited to get more jewelry through them!!
By Sarah P.
Response from Golden Bird Jewels· Oct 3, 2026
Thank you so much for your kind words! We're really pleased to know you love your ring! We appreciate your feedback & would love to work with you again anytime!
They are very communicative and I received my items quickly.
By Lindy
Response from Golden Bird Jewels· Oct 3, 2026
Thank you so much! We're glad to know you had a positive experience working with us!
Great service with a very clean process
By Stefan R.
Response from Golden Bird Jewels· Oct 1, 2026
Thank you so much! We're glad to know you liked our service!
Vijay and his team provide the best customer service, the highest quality moissanite and the best craftsmanship! I have purchased many pieces from Golden Bird and they never disappoint. I just received my new custom-made round OEC cut moissanite ring and I am in love! The brilliance and fire of the stone is spectacular. The setting is sturdy and perfect in every little detail. Every part of the transaction was easy, even the design process. I'm a very happy customer!
By Beverly M.
Response from Golden Bird Jewels· Sep 28, 2026
Thank you so much! We're glad to know you had a positive experience working with us in all your previous purchases! It's truly our pleasure to have you as our client, and we'd love to work with you many many times in the future as well!
This is my second purchase from Golden Bird Jewels and Vijay and the team has truly did a fantastic job on the ring. Love it so much. The service is really top notch as they always keep me updated on the progress of the ring. It was beautifully done and the ring itself is gorgeous and sparkly. I really trust them in my jewellery and would definitely purchase from them again in the future! Highly recommended!
By Eifa
Response from Golden Bird Jewels· Sep 26, 2026
Thank you so much for your feedback! We're glad to know you felt satisfied with our service and your ring! Knowing we have your trust and that you'll be working with us again in the future is everything we truly aim for!
Process took entirely too long. When i ordered you said it would be here by 9/20. Furthermore, if i missed a few key emails, the process would have stopped. I would have much preferred the standard way of ordering; once the order is processed you receive shipping information then receive item purchase in the mail. NOT, a step by step email with several verifications slong the way that could hold up processing.
By Jason F.
Response from Golden Bird Jewels· Sep 25, 2026
Thank you for sharing your feedback. We understand that our approval process may feel different from a standard online ordering experience, so we’d like to clarify a few points for future customers. Your ring was a made-to-order piece, and the listing clearly mentions that production takes approximately 2–3 weeks. The estimated shipping window was September 20–27, and your ring was completed and shipped on September 23, within the stated timeframe. It is currently on its way to you. The reason we send confirmation emails throughout the process is to make sure all details are correct before we proceed with production. We confirm the design, specifications, stone, and other details because jewelry can involve personal preferences or small adjustments. Our goal is simply to make sure the finished piece is exactly what you approved before we make it. We appreciate your feedback regarding the number of confirmations and understand that some customers may prefer a simpler ordering process. We’ll certainly take your feedback into consideration as we continue working to make the experience as clear and convenient as possible. We hope that once your ring arrives, you’ll be happy with the finished piece and that it makes the extra steps along the way worthwhile. Thank you again for your patience and understanding.
This ring was bought for my now wife. She wanted a wedding bang for our wedding that had some character to it. She found this and loved the look. Once the ring arrived, she loved it. I also thought it looked great. They ensured it would arrive before our wedding, which it did. They gave frequent updates by email, whether progress, or sending the gem photos/videos for our approval. The ring is great, and customer service was great and responsive.
By Vince
Response from Golden Bird Jewels· Sep 22, 2026
Thank you so much for such lovely feedback! We're so happy for both of you! We truly hope you and your wife will cherish it for eternity, and we're glad to know you both find it beautiful! We appreciate your kind words and would love to work with you again in the future!
