Had to buy a new battery after 200 miles
The purchase went fine, but I shouldn't have to buy a new battery after only 200 miles.
By Jeff P.
Saturday, November 7, 2026 · Customer reviews of US businesses
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25 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Gocio focuses on providing cost-effective electric bikes to make green transportation accessible. Their range includes various models like foldable electric bikes, fat tire electric bikes, and electric mountain bikes.
Gocio Electric Bike (gocioebike.com) has 25 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
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The purchase went fine, but I shouldn't have to buy a new battery after only 200 miles.
By Jeff P.
I dislike the none responses to some of my inquiries, I waited and got a few but item arrived incorrectly and never got a response back on other product request for ordering. The shipping was long also could have been faster for the pricing. Need to improve on customer support majorly
By Eddie C.
Response from Gocio Electric Bike· Dec 29, 2025
Dear Customer: Hello. After reviewing your after-sales records, we found that you purchased the correct electric bike display meter, and we also found no errors in order delivery. We are currently contacting our warehouse team to check if there was any incorrect packaging. If there is no warehouse shipping error, you may need to manually adjust the display meter. We have urged our after-sales customer service and technical engineers to resolve the issue for you as soon as possible. In addition, if you need to purchase front bike fork items, this item is now available and you can buy it directly in the store! Thank you!