Greate
Nice service and perfect glasses, I can only find the frame and lenses I'm seeking for on this website, it might take a long time for them to get your glasses delivered (mine took about 1 month) but I got exactly what I ordered.
By Stevie H.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,765 reviews
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Go-Optic (go-optic.com) has 2,765 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
2,765 approved reviews, newest moderated first
Nice service and perfect glasses, I can only find the frame and lenses I'm seeking for on this website, it might take a long time for them to get your glasses delivered (mine took about 1 month) but I got exactly what I ordered.
By Stevie H.
They do not have TERRIBLE customer service. They have NO CUSTOMER SERVICE AT ALL. You cannot contact them. I wish I had read the reviews before I ordered my frames. Bad experience. Do not do business with this company!
By Matthew P.
I ordered a frame on 2/17 it did not arrive until 3/9. it says easy return which I mistook for free. the return process was complicated and hard to get help,
By to
Thank you. Thank you
By Mahmut A.
i dont know until its shipped
By Jacob R.
I take my eyesight seriously, and I proactively, thoroughly research my choices for prescription correction. Only Go-Optic allows me my choice of frame and lens without arbitrary pre-directed selection mandates. I choose high quality, name brand CR-39 lenses primarily for their high optical ABBE value, durability, and superior tint retention. Other sites will high-handedly remove a CR-39 option citing a safety policy or aesthetic concerns - completely dismissing my own 50 years of experience. Go-Optic choices are immense, prices are fair - and when compared to other sites’ markups - Go-Optic is the good value choice.
By Shawn Christopher P.
Very difficult to order online. Many problems populating fields. I barely made it through but only place I could get the same lens. Not recommended.
By Joshua M.
Absolutely ZERO customer service via telephone. I had to use chatGPT to ascertain which lenses were best for my application and needs. There is no assistance regarding the shipment of my lenses to GoOptic. Directions come later after submitting payment, via email (I recall from previous purchase). This aspect caused me some confusion and concern.
By John E.