customer service
Excellent customer service and quick shipping
By Slow C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,765 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy and Save up to 60% on Discount Designer Eyewear Eyeglasses Sunglasses Eye Glasses Contact Lenses Prescription Lenses
Go-Optic (go-optic.com) has 2,765 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
2,765 approved reviews, newest moderated first
Excellent customer service and quick shipping
By Slow C.
Having a stylish frame is most appreciated!! Ordering was easy! Knowing how they look on my face and quality are yet to be determined. We'll get to test a return policy and how my normal eye wear folks do with inserting a lens into a frame not normally in their stock. This is a new process for me and I have my concerns how it really works.
By Tracy
great, awesome, fantastic!
By Sam
Ordered and paid for my order 7 weeks ago. After multiple inquires, no response as to the status of the order other than being told it was 'processing". Unfortunately had to dispute the charges and attempt recovery of charges.
By Miles G.
So far so good
By Glenda
The website is easy to use and I found the frames I needed at a great price.
By Jonathan
I broke the temple on my glasses and my optometrist said they couldn't find a replacement. I was very happy to find the very same frame I needed on your website and at a great price. Thank you!
By Michael J.
Easy to use and competitive prices. Lenses selection slightly confusing
By Guilherme P.