Did not go as planned
i had to redo my order because as I tried to place my order it was just spinning. The code eventually expired and the website disappeared. not what I wanted.
By Eliza G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
2,765 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buy and Save up to 60% on Discount Designer Eyewear Eyeglasses Sunglasses Eye Glasses Contact Lenses Prescription Lenses
Go-Optic (go-optic.com) has 2,765 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
2,765 approved reviews, newest moderated first
i had to redo my order because as I tried to place my order it was just spinning. The code eventually expired and the website disappeared. not what I wanted.
By Eliza G.
Love these sunglasses!
By cara P.
Go-Optic's website makes it seem like an easy transaction to return an item within 30 days. However, it's not until you click on a couple links you find that your return "may" be subject to a restocking fee, which is hidden deep within the "CANCELLATION POLICY". I bought 2 frames that did not fit my face and requested a return authorization for them within a week. I returned everything in the same condition as I had received them and, in my refund, I discovered I was charged a $12.89 restocking fee for each frame. Had this information been visible upfront, along with all the stated benefits of ordering from Go-Optic's, I would not have ordered them. Going forward, there are several other reputable eyeglass companies and I will look elsewhere for satisfactory service.
By Jim P.
Great navigating until this forced review popped up
By Keetrone S.
like their selection and value for my dollar.
By R B.
simple process
By Vikram K.
William in customer care was most helpful guiding me through the order process, explaing what information is required and guiding me through the order process.
By Pat S.
It was great service
By Sammantha P.