Charged me 25% restocking fee for…
Charged me 25% restocking fee for returning a defective product within 30 days of purchase. Customer service was very unfriendly and unhelpful.
By RC
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Average
32 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GigaParts Huntsville is your full-service computer and amateur radio superstore. Our PC department stocks the latest components for upgrading, building, or having our experts build a custom system for you—and we offer fast, reliable computer repair right here in Huntsville, AL. Explore our radio department featuring Icom, Yaesu, Kenwood®, MFJ, Diamond, and more. We also carry 3D printers, cameras, and telescopes for every level of hobbyist. Join our in-store classes and events to learn, build, and connect with fellow makers. We look forward to adding you to our long list of satisfied customers!
GigaParts (gigaparts.com) has 32 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
Showing 10 reviews with 1 star · Clear filters
Charged me 25% restocking fee for returning a defective product within 30 days of purchase. Customer service was very unfriendly and unhelpful.
By RC
Ordered a microphone for my HT and the PTT didn't work when received. They were happy to have me return it as long as I paid the shipping. Not worth it for a low dollar item. It will take my business to DX Engineering.
By Tom D.