Great customer service.
They have been a great help.
By Tanya
Response from Loot· Apr 11, 2026
Glad we could be a steady hand when you needed it — appreciate you saying so.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
234 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loot is a fully automated platform that offers quick, flexible credit solutions for businesses, sprinkling a touch of magic onto their financial journey.
Loot (getloot.com) has 234 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
234 approved reviews, newest moderated first
They have been a great help.
By Tanya
Response from Loot· Apr 11, 2026
Glad we could be a steady hand when you needed it — appreciate you saying so.
Best loan company i used very accommodating i am 50 years in business and used many company's but Loot is the best . I worked with Maria she is the best very patience and accommodating Thank you Maria
By Ben P.
Response from Loot· Apr 11, 2026
That’s high praise — thank you. With 50 years in business, that kind of feedback carries real weight. Maria is a key part of the crew, and her patience and care for customers is exactly what sets her apart. Appreciate you choosing Loot.
Don't support your business. Cut credit line a month after giving an increase, and then don't allow line to be drawn. Trying to bridge cash flow and Loot has created major problems for me. Can't wait to pay it off and never do business with them again.
By MK
Response from Loot· Apr 11, 2026
We understand your frustration — access to your line of credit is critical when managing cash flow. To clarify, lines are only paused when our system detects risk signals or account-related issues that require review. These decisions aren’t taken lightly and are designed to protect both your business and ours. That said, we’re happy to take a closer look at your account and provide more specific context. Please reach out to us at [email protected] so we can review this with you directly.
Fantastic response time grateful for this service and how fun it is to use
By customer H.
Response from Loot· Mar 20, 2026
Thank you for the kind words! We’re glad the response time was strong and that the experience felt fun and easy to use. That’s exactly what our crew aims to deliver.
They helped me when I needed it the most for my business to succeed when no one else would, not even the big banks! Thanks, Loot!!
By DENISE
Response from Loot· Mar 20, 2026
We’re proud to support business owners when it matters most, especially when traditional banks fall short. It means a lot to be part of your journey, and our crew is always here when you need us.
Really appreciate the small business support from Loot! My customer service manager Guillermo Castro always responds in a timely fashion and is able to help find a solution to whatever it is I am asking about! Highly recommend!
By Jaime H.
Response from Loot· Mar 20, 2026
Thank you for the recommendation and the kind words. We’re proud to support small business owners, and we’re glad Guillermo has been responsive and solution-focused every step of the way. He’s a valued part of our team, and we appreciate the trust you’ve placed in Loot.
This was my 2nd funding process with LOOT and with Nico Chavez. After my first loan was completed, Nico told me what i needed in the future to qualify for a larger sum and he kept tabs on my numbers to see how we progressed. At the right time he felt i could qualify and it worked out for all of us. Nico and his staff believe in Win-Win scenarios and i highly recommend Loot for growth funding.
By Gus S.
Response from Loot· Mar 20, 2026
Thank you, Gus. We truly appreciate your continued trust in Loot. We’re glad Nico stayed the course, helped guide you on what was needed for future growth, and was there at the right time to help make this next round a win-win. We’re grateful to be part of your journey and look forward to supporting what’s ahead.
Very user friendly
By customer
Response from Loot· Mar 20, 2026
Thank you! We’re glad you found the experience user friendly and easy to navigate.