Thank you for all your support with us
Thank you for all your support with us
By customer
Response from Loot· Sep 10, 2025
No... thank YOU! We are here if you need us.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
234 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loot is a fully automated platform that offers quick, flexible credit solutions for businesses, sprinkling a touch of magic onto their financial journey.
Loot (getloot.com) has 234 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
234 approved reviews, newest moderated first
Thank you for all your support with us
By customer
Response from Loot· Sep 10, 2025
No... thank YOU! We are here if you need us.
Quick and easy. Curious to see how it works for our needs.
By John T.
Response from Loot· Sep 10, 2025
Thanks for the feedback! We’re glad the setup was quick and easy — and we’re excited to show you how Loot can support your business needs as you go. We’re here if any questions pop up along the way! ⚓️
The partnership between Get Loot and Lendzi with product training is lacking as well as real time process for escalation resolution for clients. There needs to be better training on customer escalation management. Changing my review due to the CEO responding to my concerns in a professional and customer friendly manner. I'll be using my Get Loot account soon and am hopeful that the CEO's leadership will be reflected in my next experience.
By Saul
Response from Loot· Jul 31, 2025
Thank you for taking the time to share your experience. We're truly sorry it didn’t go as it should have — clear communication and well-handled escalations are crucial, and in this case, we fell short. We're actively working with both our internal team and our partners at Lendzi to improve training and alignment, especially around customer resolution. That said, we do hope the overall potential of the product and our follow-up showed that we’re committed to doing right by our customers. Thanks again for the valuable feedback. It helps us get better every day.
Seamless process though didn't get all the funding the initial approval that I received.
By customer
Response from Loot· Jul 29, 2025
Thanks for the feedback! We're glad the process was seamless, though we understand it’s frustrating when the final funding doesn't match the initial approval. We always do a final review before funding to ensure everything lines up with our risk policies. Appreciate you sailing with us — and we're here if you ever need support!
Fast, easy, convenient
By customer
Response from Loot· Jul 29, 2025
Thanks for the quick shoutout! Fast, easy, and convenient is exactly how we like to do things — glad it hit the mark!
the fastest process I have had just wish the offer was a little bit better
By Customer
Response from Loot· Jul 29, 2025
Thanks for sharing your experience! We're glad we could move quickly for you — speed is something we take seriously. We appreciate the honest feedback on the offer too, and we’re always looking at ways to improve for future funding opportunities.
Easy to use system. Our broker was helpful and friendly.
By Ty
Response from Loot· Jul 29, 2025
Thanks for the kind words! Great to hear the system was easy to navigate and that your broker made the experience a positive one. We’re all about making things simple and supportive from start to finish.
Overall great experience & fast. Dominick was easy to work with.
By Mark
Response from Loot· Jul 29, 2025
Appreciate the shoutout! Glad to hear things moved quickly and that Dominick made the process smooth. We’ll be sure to let him know he made a great impression!