Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
234 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Loot is a fully automated platform that offers quick, flexible credit solutions for businesses, sprinkling a touch of magic onto their financial journey.
Loot (getloot.com) has 234 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
234 approved reviews, newest moderated first
Love their line of credit and weekly payments!
By Ariadne L.
Response from Loot· Dec 2, 2025
Thanks for the love! We’re glad the line of credit and weekly payments are working well for you — flexible funding and simple repayment is what we’re all about.
What started as a really upsetting experience by a 3rd party broker ended wonderfully all due to Loot's customer service. In the end, Nick (Director of Customer Performance) reached out to me personally when he learned I was upset about my experience. He went above and beyond, without obligation, to make things right and correct the broker's mistakes. Very personal and very understand. Highly recommened.
By AK
Response from Loot· Dec 2, 2025
Thank you for the thoughtful review — and for giving us the opportunity to make things right. We're truly sorry your experience started off on the wrong foot due to a third-party broker, but we're so glad Nick could step in and turn it around. He leads with care and always puts customers first, and we're proud to have him on the crew. Your trust means a lot to us — and we’re grateful to have earned your recommendation.
Ted was such a huge help, what a rockstar! I love working with this company!
By Kenny N.
Response from Loot· Nov 13, 2025
Huge thanks for the kind words! We couldn’t agree more — Ted is an absolute rockstar, and we’re lucky to have him onboard. So glad you’re enjoying the experience with Loot — we’re here to keep things running smooth every step of the way!
Awesome and smooth!
By MARLO
Response from Loot· Nov 13, 2025
Thanks for the quick note! We’re glad to hear everything went awesome and smooth.
great company quick aproval .Nicole was the best
By jm P.
Response from Loot· Nov 13, 2025
Thanks so much for the kind words! We're glad the approval process was quick and smooth — and we couldn’t agree more, Nicole is truly one of the best. We'll be sure to pass along the praise!
So my 4 star is for how fast they approved me and provided funds but mostly for Tedd Dover. He was absolutely wonderful!, he answered all my questions and even gave me his private email so I could follow-up and get answers immediately. That less star is repayment is weekly which was a killer! I took 10k and 7 days later they withdraw $3,600 from my account as repayment. That makes it very tough to keep up with the repayment.
By Pamba L.
Response from Loot· Nov 13, 2025
Thanks for the feedback — and for the shoutout to the legend which is Ted! We're glad the funding was fast and the service helpful. Just to clarify, the $3.6K was the first of four monthly payments, based on the terms selected. Since you paid off early, no extra fees were added. We're always working to offer even more flexibility — and truly appreciate you being a great customer.
Omg Keira was so great not only was she understanding she was knowledgeable. I truly appreciate the help that one West and Kiara have done to help me and my employees during this tough time. It shows that there are people who actually care about what we do in that gave us the motivation to reach even more thank you so much guys.
By Happy B.
Response from Loot· Nov 13, 2025
Thank you so much for the heartfelt message! We’re incredibly proud of Keira and stoked to be partners with the One West team — they truly care about our customers and go the extra mile every time. It means a lot to hear we could support you and your team during a tough moment. Wishing you all the strength and success ahead — we’re honored to be part of your journey.
Good experience, easy, fast, and worked really well
By customer
Response from Loot· Nov 13, 2025
Thanks for the great feedback! We're glad the experience was smooth, quick, and delivered exactly what you needed.
