Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
466 reviews
Dimension Waste ManagementSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dimension brings the waste management industry into the modern world. Contemporary customers expect reliability, convenience and a frictionless experience. We rise to meet their needs by combining the flexibility and customization of our independent contractors with the accountability, scalablity, and unmatched waste diversion data of a tech-enabled disruptor.
Dimension Waste Management (getdimension.com) has 466 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
466 approved reviews, newest moderated first
The guys were great. they collected everything. they were clean they were helpful and neat and they were on time.
By Susan F.
Response from Dimension Waste Management· Apr 30, 2022
Hi Susan! We are glad that you are pleased with the service provided. We are looking forward to servicing you again. Kindly check your email, we have sent you something as a token of appreciation. Thank you and stay safe always. - Trash Warrior
Recommend! Was quick and easy! Good price too compared to competitors!
By Jake S.
Response from Dimension Waste Management· Apr 30, 2022
Hi! We are glad that you are pleased with the service provided. We are looking forward to servicing you again. Thank you and stay safe always. - Trash Warrior
The service was easy to use and the warrior came as promised. Service was fast and the cost was reasonable. It would have been nice to find a customer service phone number to talk to someone before booking, but it worked out.
By Christine R.
Response from Dimension Waste Management· Apr 30, 2022
Hi! We are glad that you are pleased with the service provided. We are looking forward to servicing you again. Thank you and stay safe always. - Trash Warrior
Zachariah Manning did an excellent job. He was very polite and courteous. He managed successfully to get the box tv out of the house. The tv is very heavy and he did it without difficulty. I was impressed by his strength.
By LK
Response from Dimension Waste Management· Apr 30, 2022
Hi! We are glad that you are pleased with the service provided. We are looking forward to servicing you again. Thank you and stay safe always. - Trash Warrior
Prices are fair. Making the reservation is easy. Communication is good. My "warrior" was on time, polite, and efficient. I would definitely use them again!
By Sue
Response from Dimension Waste Management· Apr 30, 2022
Hi Susan! We are glad that you are pleased with the service provided. We are looking forward to servicing you again. Kindly check your email, we have sent you something as a token of appreciation. Thank you and stay safe always. - Trash Warrior
Marcos did an amazing job! Thanks for making junk removal easy.
By Ivan
Response from Dimension Waste Management· Apr 30, 2022
Hi! We are glad that you are pleased with the service provided. We are looking forward to servicing you again. Thank you and stay safe always. - Trash Warrior
Great price. Arrived on time and crew was professional and friendly
By Robert D.
Response from Dimension Waste Management· Apr 30, 2022
Hi Robert! We are glad that you are pleased with the service provided. We are looking forward to servicing you again. Kindly check your email, we have sent you something as a token of appreciation. Thank you and stay safe always. - Trash Warrior
I hired this company to haul away a fairly heavy (275 lb. approx.) commercial copier, located on the second floor of my home. I gave exact details, weight, size and even included a picture of the unit with my daughter (for reference). The guy showed up on the correct day, at the right time, but he showed up by himself and without a dolly! I had just had a hip replacement 4 weeks prior, so I was in no shape to help (but I did). I helped him get the copier down the stairs, I helped him get it out the door, I helped him load it into his truck (where I also cut my finger wide open). Not to mention, he came in my house with dogsh*t on the bottom of his shoes, so I had to track down everywhere he walked and clean it. The guy was nice, but he came ill-prepared for the job. I have asked for a 50% refund but now they have stopped responding. Hell, I didn't even ask for 100% because he did take the copier away. I only asked for 50%. They can't even do that right! BEWARE of this company and if a single dude shows up to do a multiple man job, I would send him packing before he touches a thing. I'm pretty sure this company is being operated from overseas, as well. They may have a San Francisco, CA corporate address but they keep odd hours and no one EVER picks up the phone (not even sure it's dialing them, to be honest). They don't respond to their "support" email either. I should have done my homework...Hopefully, I can save YOU, a headache! UPDATE: I STILL HVE NOT RECEIVED MY PARTIAL REFUND (50%).
By Mark S.
Response from Dimension Waste Management· Apr 7, 2022
Hi Mark, I apologize sincerely for your negative experience, and have looked into your case. We have processed a refund, and it should hit your account in a few business days. Again, please let us know if you have any more feedback we can take into consideration: [email protected]. We appreciate your review and are always looking to improve.
