Dimension Waste ManagementReviews of getdimension.com

Response from Dimension Waste Management· Aug 21, 2024

Hi Eirich, Thank you for your patience and understanding. We're glad to hear you were satisfied with our customer service despite the delay. We’ll work to improve our timing for the future. We appreciate your feedback and look forward to assisting you again in the future. Best regards, Dimension

Response from Dimension Waste Management· May 23, 2024

Hi Nick, Glad you had such a smooth experience! Thanks for the feedback. We're always looking for ways to improve. And noted about the helper—I'll make sure to pass that along. If you need anything else, just give us a shout! Best regards, Dimension

Response from Dimension Waste Management· Jan 22, 2024

Hi Mary, Thank you for taking the time to share your feedback with us. We sincerely appreciate your understanding and want to address the delay you experienced during the pickup. We're pleased to hear that overall you were satisfied with the job, but we understand the importance of timely service. Our team acknowledges that the pickup was slightly delayed due to the trash being larger than initially anticipated. While it still fit in a Silverado, we recognize that punctuality is crucial, and we apologize for any inconvenience this may have caused. If there's anything specific you'd like us to address or if you have additional comments, please feel free to share. We are committed to ensuring that your experience with Dimension meets your expectations. Thank you once again for choosing Dimension, and we appreciate your understanding. Best regards, Dimension

Response from Dimension Waste Management· Oct 13, 2023

Hi, Thank you for letting us know about your positive experience with Justin! We're delighted to hear that he was very helpful. Your feedback is important to us, and we're here to provide excellent service whenever you need us. If you have any more comments or questions in the future, please don't hesitate to reach out. We appreciate your support! Best Regards, Dimension

Response from Dimension Waste Management· Aug 29, 2023

Dear Tom, Thank you for bringing this to our attention and sharing your feedback regarding the delay in the pickup. We apologize for any inconvenience this may have caused you. We understand that punctuality is crucial when it comes to our services, and we're sorry for not meeting your expectations in this aspect. We are actively reviewing our processes to identify the cause of the delay and to ensure that such situations are minimized in the future. Your feedback is important to us, and we appreciate your understanding as we work to improve our service reliability. If you have any further information or if there are additional details you would like to share about your experience, please don't hesitate to reach out to us at [email protected] or (415)304 8171. Once again, we apologize for any inconvenience and appreciate your patience. We value your business and hope to have the opportunity to serve you better in the future. Sincerely, Dimension