CheekyReviews of getcheeky.com

I’d requested a thinner mouthguard and got immediate response! I’m very happy with the new mouthguard. I’d like to order a spare one as well; thank you so much. Great customer service.

Service has been good but I still don't have my bite guards... and I ordered 7/31. My molds were apprently lost in the mail. :-/

Very professional and quick to respond. Worked with me when I made a mistake on my order.

The person who helped me was very professional and helped me right away. I didn't have to wait for Cheeky to respond, they helped me right away, Thank you Cheeky

They were very patient with me. It took some time to get it just right but we got there.

I made an error in my order and getting it corrected was easy and quick. I so appreciated how attentive customer service was to my needs

I placed my order for a custom night guard and received the impression pretty quickly. They did not email me a return label so I had to reach out to them to request one. I returned my impression kit and never received any confirmation. I reached out to them a couple weeks later to confirm that they had received it and they said yes, it was received and they were processing it. Then, almost exactly one month from the date I returned my impression kit I received a package in the mail. I opened it thinking it was my custom night guard. Nope, it was another impression kit. However they only sent one set of putty when the impressions would require two. I emailed again because I had received ZERO communication that there was an issue with my original impressions. I also wouldn't think it would take a month for them to realize that my impressions weren't acceptable. I reached out to them again to express frustration and let them know that the kit only had one set of putty. Also I was getting ready to leave town so I wouldn't be able to do new impressions and get them back to them before leaving. They also did not send a return label for the second set of impressions. At this point I'm done dealing with this company so I asked for a refund. They sent a link that allowed me to refund the impression set. Which is $0.00. I've emailed numerous times to ask for a phone number so I can speak to someone directly and to escalate this so I can get a refund for a custom night guard that's never been made for me. No one will give me a phone number to call. I've tried searching online and the only phone number that comes up is no longer in service. I would never recommend this company to anyone looking for a custom night guard. Their pitiful customer service, lack of communication and their claim of 5-7 day turnaround is completely false.

I have not received my liners yet and I purchased my order 8/9/25. The mailing process takes weeks just to receive the kit, took me 20 minutes to complete the kit the same day I received the box, and mailed it back the next morning, and I still have not heard anything regarding the progress or status of my impressions, and it's 9/4/25 today. I'll change my rating if the liners are excellent, but so far the communication and length of time is minimal and very long.