CheekyReviews of getcheeky.com

Great experience!

I still have not received my order, there was to be a interim night guard sent to me, since I have not received my October every 6 month night guard.

I ordered a nightguard impression kit in September, but every tray they sent was too small. I requested a larger tray and was told it would ship within a week. For the next four weeks, I checked in weekly and kept hearing the same excuse, “we haven’t heard from our fulfillment team, but it’s shipping soon.” After a month of no updates or accountability, I finally had to demand a refund. Even then, they received my return and sat on it for two weeks until I followed up again, only then did the refund appear the next day. This company is extremely unprofessional. Their internal teams clearly don’t communicate, they make false promises, and their customer service is completely unreliable. It took nearly two months just to resolve a simple issue. Don’t trust them with your money, just go to a real dentist for your nightguards.

When I sent in my molds, I didn't follow the directions correctly. When I realized what I had done, I sent an email right away. Jerome, the customer service agent who replied to me, found my information based on the little information I gave him. They are now working on my mouth guards. I'm absolutely delighted by the superior customer service of Cheeky and Jerome in particular.

Cheeky gave me a discount for taking a survey, and helped me apply it to my account. Deliveries always on schedule and with correct product. I am so happy I decided to go with Cheeky!! (Plus, their guards really work!!)

I love your product, your price, and your phenomenal customer service.

Customer service quickly and satisfactorily took care of an order issue.

It was easy to make the mold. Guard fits like a glove, my TMJ is gone.