Quick customer service.
Quick customer service.
By a C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
340 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cheeky is listed under Personal Care.
Cheeky (getcheeky.com) has 340 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
340 approved reviews, newest moderated first
Quick customer service.
By a C.
I had ordered a mouthguard kit. I was going to use it, and then I had a wiggly tooth. The tooth was removed, and a temporary bridge was put in. I can't use the kit till I get the permanent bridge put in. They said NO problem.
By Diane Magnussen A.
Timely resolution to question and good, descriptive instructions for kit processing
By S. T.
Two of the mixing compounds I received were not just white, they had a gray substance on top of them. I contacted customer services, and it took a few days to get a response, but I was told that I did not receive the correct compounds and that they would ship me a new starter kit. That was 8 days ago, and I still haven't received the new kit. Who knows what would have happened if I mixed together what they sent me? Would it have been toxic? Or adhered to my teeth??? I am very skeptical of this company, their quality control, and customer service at this point. I will wait for the updated kit, ensure the compound colors match the training video, and hope to be satisfied with the rest of the fulfillment of my order.
By Connie R.
Response from Cheeky· Mar 4, 2026
Hi! We are really sorry about the issues you have been experiencing with your kit. I can see a replacement has been shipped out and our CS team will be forwarding tracking to you today. Discoloration in the putty is not unsafe and would not have caused any damage.
So far the experience is great. Great customer service, easy to use product and instructions. Waiting for the final product!
By Theo V.
Ken was very helpful !
By Sharon
This is my first go round with Cheeky and I had questions for them and the customer response was rapid and concise. So far my experience is all n point and everything is going as planned to get my mouthguards.
By Frank H.
Ive spent a great deal of time, money and pain getting my English “yeah baby!” Austin Powers teeth fixed over the last 10 to 12 years. as my original Invisalign retainers worn out I bought Cheeky. The other companies I’ve thought to use was way too long “six to 10 weeks”. Cheeky was within two weeksish and quality was everything I could ask and the price is significantly cheaper than the Dentist by a lot $$
By Robert E.