Saturday, November 7, 2026 · Customer reviews of US businesses
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Great
207 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GermanShop24 is a family owned business and was founded in 2007 by Stefan Kuehnert - originally as a hobby. We started selling over the internet in September 2007 after setting up the very first version of our online shop. The assortment back then was just about 250 products, but still we got in the first order just 2 days after the initial launch. During the following months, orders slightly increased to 5-6 orders per week and there was not much progress in 2008.In 2009 Katrin Kuehnert joined the team and we started to expand our assortment. At the end of 2009 we offered about 2000 different items - all available to be ordered. Orders also went up in 2009 to about 30 per week.In the years between 2010 and 2015 we nearly doubled our revenue each year and we now have a yearly sales volume of about $1.5 Million making us one of the leading online shops for German food world wide, even though we are specialized in shipping to the US.In 2015 we expended our business and now serving wholesalers in different countries including the US and China. We offer air and sea freight service for wholesalers and take care about fulfilling all legal requirements for the destination countries.
Germanshop24 (germanshop24.com) has 207 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
207 approved reviews, newest moderated first
I love germanshop24 customer service is great..they got a lot of products to choose from..package comes on time and everything that i order is always in the package and in good shape..they pack it very good..recommend this company highly!! I live in Alabama and they dont have alot of german food and i do miss german food so thank you germanshop24!!
By Monika T.
I received my order in a good time. The order was great. I have no complaints
By Marlo
Response from Germanshop24· May 12, 2017
Dear Marlo, Thank you for your feedback. Since you gave us 4 stars, please let us know if anything was wrong with your order. We need regular feedback to improve our service and your shopping experience. SK
Quick shipping. Everything was in great condition. Items were wrapped individually in bubble wrap, so nothing got damaged. Very happy with my purchase!
By Vanessa
Excellent service, packaged very well, quick delivery
By Jan
If you are looking for a lot of German products this is a very good place to order from. I would rate 5 stars if they would consider adding more products or when a customer asked for a curtain flavor of something to maybe be able to add it or offer to ship it at additional cost of course.
By sandra
Response from Germanshop24· May 12, 2017
Sandra, Thank you for your feedback. When we receive customer requests for new products, we consider every request very carefully. There are some factors, which prevent us from adding new items in the first place: For example, it is not allowed to internationally ship any items containing meat or cheese, even some liquids are not allowed. Besides that, we also make sure that the new items may be interesting for other customers, too. To add a new item to our assortment, we have a big effort, since we have to create stickers, research customs codes etc. Just adding an additional item to an order sounds easy, but it is not just like putting an item in a box. I hope my explanation helps you to understand why we sometimes cannot fulfill every product request. Thank you for being a loyal customer! SK
I just love to order from German Shop. Never had a problem and the prices are great.
By Sam N.
Package came late, but everything was great wrapped, the "dickmanns" was broken but taste was great.
By Martina R.
Ich habe bis jetzt zweimal in die USA bestellt und ich bin sehr zufrieden wie schnell ich die ware erhalte.Ich bestellte in den USA deutsche sachen und die sendung dauert doppelt solange wenn nicht mehr.Karin Young
By Karin
