Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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1,396 reviews
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Gatsbyshoes (gatsbyshoes.co) has 1,396 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
1,396 approved reviews, newest moderated first
Enjoying the shoes well assembled
By weldo W.
Response from Gatsbyshoes· Jul 5, 2024
Hi Weldo, Thank you for your feedback! We're glad to hear that you're enjoying the shoes and find them well-assembled. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
Beautiful looking unique shoe. Also very comfortable. Easy to order and track shipment. Only negative is that shipping time was longer than I expected. Overall experience was fantastic!
By Gregory
Response from Gatsbyshoes· Jul 5, 2024
Hi Gregory, Thank you so much for your feedback! We're thrilled to hear that you find the shoes beautiful, unique, and very comfortable. We're also glad to know that ordering and tracking your shipment were easy experiences. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
Shoes are really comfortable. arrived in a timely manner. My only disappointment is the packaging. 2 pairs were crushed and required shoe trees (which i have many) in order to regain there form. Gatsby needs to upgrade the boxes. The shoes are to pricey to have them be damaged via shipping. get better shoe boxes.
By Vic L.
Response from Gatsbyshoes· Jul 5, 2024
Hi Vic, Thank you for your feedback regarding your recent purchase. We're glad to hear that you find the shoes really comfortable and that they arrived in a timely manner. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
I ordered normal instead of wide shoes in error, contacted customer service and order was changed quickly by Gatsbyshoes.
By Derek C.
Response from Gatsbyshoes· Jul 5, 2024
Hi Derek, Thank you for letting us know about the order adjustment. We're glad to hear that our customer service team was able to quickly correct the mistake and change your order to wide shoes. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
Very poor quality for price. Customer service does not respond to requests for refund. It's a scam.
By customer
Response from Gatsbyshoes· Jun 9, 2024
Hi, We apologize for any inconvenience you may have encountered. We have reached out regarding your order information to provide assistance promptly, but unfortunately, we have not received a response. Should you require further assistance or have additional concerns, please do not hesitate to contact us at [email protected].
Ordered two pairs of shoes - they fit perfectly. Impressed with customer service.
By Denis
Response from Gatsbyshoes· Jul 6, 2024
Hi Denis, Thank you so much for your email! We're thrilled to hear that the shoes you ordered fit perfectly and that you were impressed with our customer service. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
I'm going to be honest in saying that I was impatient in waiting for my order to arrive. I ordered the blue, black, and black - yes, I ordered all 3 pairs! I am extremely satisfied with my purchases and have received numerous compliments on each pair.
By Charles
Response from Gatsbyshoes· Jul 6, 2024
Hi Charles, Thank you so much for reaching out and sharing your honest feedback with us! We truly appreciate your patience and understanding regarding the delivery of your order. Should you have any questions or need further assistance, please don’t hesitate to reach out at [email protected]
The shoes might be a great shoe, but beware of their sizing chart. At least for my shipment and per customer service, a 41 is a size 6.5 shoe. Which is incorrect…a 6.5 shoe should be a 37. So before ordering, I recommend contacting them to verify figment. Also, I believe the shoes are literally shipped via boat…took three weeks to arrive.
By Brett A.
Response from Gatsbyshoes· May 19, 2024
Hi Brett, Thank you for reaching out and sharing your feedback regarding your order with us. We genuinely appreciate your insights, and we apologize for any inconvenience caused by the sizing discrepancy and shipping delay. We apologize for any confusion or frustration this may have caused you. We understand the importance of providing accurate information to our customers and this is why we have all sizes conversions in different sizing standards from our website. Please know that your feedback is invaluable to us, and we will use it to improve our processes and communication moving forward. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us at [email protected]
