search engine may work better
search engine may work better when we search by receiver email very often it does not retrieve emails from our contact list in outlook
By Laura
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
295 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized. Front’s modern interface is inspired by email clients, which team members love because it’s familiar and easy to use. Behind the scenes, powerful automation capabilities eliminate manual workflows across systems, and detailed analytics make it easy to improve team performance and the health of customer relationships. To learn more, visit https://front.com/
Front (front.com) has 295 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
295 approved reviews, newest moderated first
search engine may work better when we search by receiver email very often it does not retrieve emails from our contact list in outlook
By Laura
Great App but desperately needs calender integration on the mobile phone app.
By Joe
I love the tagging and assigned emails, very efficient.
By Kerubin
Front has become an indispensable part of our client engagement strategy.
By Geoff
I like front.
By Geremy
I LOVE FRONT. You make my workflow so easy and I truly couldn't do my job without it. Excellent support as well!
By Jen
The auto chat will comment after I end the chat with customer by saying for example: It was a pleasure speaking with you, and I hope you have a great rest of your day! Feel free to text us 24/7 or give us a call at 800.333.4554 or even visit our FAQs: and give the link And if the cust say you too etc. Then it will say one moment to speak with an advocate. We already spoke and ended the call so I wish we could stop that part of answering the customer after I've ended the call.
By Yolanda
Can't believe I didn't know about this platform sooner. I've worked in several industries where you deal with high volumes of calls and this is the best program I've ever used. Doesn't matter if you have more experience with Outlook or Gmail, this is the best of both worlds and on steroids.
By Dru