Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,217 reviews
FreshpetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,217 approved reviews, newest moderated first
The food is great and fresh, Mollie now looks forward to meals. She has a new pep in her step.
By Greg B.
Response from Freshpet· Apr 24, 2026
Hi Greg, we love hearing that Mollie is doing well and feeling her best. We’re thrilled our recipes were a hit. 🐶💚
She has like it now.
By HEIDI M.
Response from Freshpet· Apr 24, 2026
Hi Heidi, we're so happy your pup is loving our recipes. Thanks for being part of the Freshpet family. 🐾💚
So far so good. She loves the shredded chicken, really likes the beef and chicken, likes the beef and lamb, does ok but not her favorite the multi-protein. Overall not bad
By Cassie M.
Response from Freshpet· Apr 29, 2026
Hi Cassie, your feedback is the best kind of treat. We're so happy your dog is loving Freshpet. Thank you for the 5 stars and for choosing Freshpet. 💚🐾
Gracie loves her food! She is a picky eater but she gobbles this right down!!
By Jennie S.
Response from Freshpet· Apr 23, 2026
Hi Jennie, we’re so happy Gracie approved of our recipes, nothing makes our tails wag more! Thank you so much for the 5 stars, we truly appreciate it. 🐶💚
After her puppy dry food, we thought the Farmers food sounded healthier and delivered to us was great idea! But Demi would only eat one meal a day and not even finish it so seeing you now also have home service and Demi having had your food as a snack once in a while sounded good. We bought at the store to see, and she loved it and had three meals everyday, so we joined and so far its great! We already knew our older Pomeranian loved Freshpet so this has worked out!
By PHIL L.
Response from Freshpet· Apr 23, 2026
Hi Phil, thank you so much for the paws-itively amazing review. We're over the moon knowing Demi loves her Freshpet meals and that it's made mealtime easier for your whole family. We’re proud to be part of their healthy routine belly rubs all around! 🐶💚
My Maverick LOVES his new food. It’s hard for me to afford it but I cannot deny him now that I’ve seen how much better he eats and seems to feel. He does circles in the kitchen when I open the fridge and he sees the bag. He’s so HAPPY! We give Freshpet ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
By tld.eye_c_uyahoo.com
Response from Freshpet· Apr 24, 2026
Hi there, thank you so much for the paws-itively amazing review! Hearing that your Maverick is loving Freshpet, feeling his best and doing the happy dance in front of the fridge makes our tails wag. We truly appreciate you! 🐶💚
Lily loves her current food combo which consists of two different brands of dog food (1/2 cup of each, twice a day).
By Stan
Response from Freshpet· Apr 21, 2026
Hi Stan, thank you for the 5-star review and for letting us be part of Lily's routine. We're here for the cuddles, the zoomies, and all the healthy meals to come! 🐾💚
My dog loves your food. She stopped eating and was being very picky but your food made her eat again. Thank you fresh pet!
By Hallie S.
Response from Freshpet· Apr 20, 2026
Hi Hallie, thank you for the pawsitive review! We’re so happy your picky pup approved of our recipes. Reviews like yours make our day pawsome. 💚🐶
