Easy way to access fresh food
Easy way to access fresh food
By CS
Response from Freshpet· Jul 15, 2026
Hi there, your feedback is the best kind of treat! Thank you for the 5 stars and for choosing Freshpet. 🐾💚
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,217 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,217 approved reviews, newest moderated first
Easy way to access fresh food
By CS
Response from Freshpet· Jul 15, 2026
Hi there, your feedback is the best kind of treat! Thank you for the 5 stars and for choosing Freshpet. 🐾💚
Fresh Pet service is very easy, very quick. My furbaby is enjoying the new food.
By Debra K.
Response from Freshpet· Jul 15, 2026
Hi Debra, we're so happy your pup is loving Freshpet. On-time delivery and an easy scheduling experience is exactly what we aim for. Thanks for the 5 stars! 🐾💚
Daisy loves all food except for one
By Elizabeth S.
Response from Freshpet· Jul 13, 2026
Hi Elizabeth, we're happy Daisy loves our recipes. Thanks for the 5 stars and for being part of the Freshpet pack! 💚
My dog is a picky eater and she absolutely loves this food and hasn’t skipped a meal since getting your delivery!
By Robin
Response from Freshpet· Jul 9, 2026
Hi Robin, getting a picky pup’s stamp of approval is no small feat. We’re thrilled our recipes were a hit. Thanks for the 5-stars. 🐾💚
Ruby is not food motivated and has always been an indifferent eater. She eats this up and licks the bowl!
By Amy Harder S.
Response from Freshpet· Jul 9, 2026
Hi Amy, thanks for the 5-stars. We’re so happy Ruby approved of our recipes. Reviews like yours make our day pawsome. 🐾
Roc is extremely picky. He has been eating the custom meals better than grocery store. We use less toppers to get him to eat. And his digestion seems to be better. I like the food coming to my door. No more worries of finding grain free at the store or worried the food is expired.
By Jeni B.
Response from Freshpet· Jul 9, 2026
Hi Jeni, thanks for the 5-star review! Knowing we're making a difference for Roc makes our tails wag. Fast delivery and happy pups, that’s our favorite combo. 🐶💚
Seeing my dog happy to eat, the ease of adding Freshpet to her kibble, and having it delivered to our doorstep!
By Judy
Response from Freshpet· Jul 9, 2026
Hi Judy, thank you for the 5 stars! Hearing that your pup is enjoying our recipes makes us so happy. We love keeping tails wagging with reliable delivery. 🐾💚
Delivery was quick and frozen. Positive experience
By Erin
Response from Freshpet· Jul 9, 2026
Hi Erin, we're so happy Bentley is enjoying Freshpet and that your delivery experience went smoothly. Sending tail wags your way! 🐶💚