Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,217 reviews
FreshpetSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,217 approved reviews, newest moderated first
Great fresh food. Loving the ease of just ordering and no preparation, just open and serve
By Karen
Response from Freshpet· Jul 24, 2025
We’re so glad to hear Freshpet Delivery is making mealtime a breeze! 🐶 Easy ordering and quick delivery mean more time for tail wags and happy tummies. Thanks for letting us be part of your pup’s routine! -Heather
My dogs are loving the shredded chicken meals. And we will reorder
By Nancy
Response from Freshpet· Jul 21, 2025
Yay! Happy pups make our day 🐶 We're so glad your dogs are enjoying the Custom Meals Shredded Chicken recipe. Thanks for the support—we look forward to your next order! -Heather
I have never given a dog of mine any special food. I decided with my golden retriever I would try it since I can now see the benefits. She has loved every morsel of food we received. She has went from 8 pounds since her first vet visit to 18 and healthy in just a few weeks.
By Jen
Response from Freshpet· Jul 21, 2025
Thank you so much for sharing your story. We're overjoyed to hear how well your golden retriever is thriving and loving every bite! Knowing our food played a part in her healthy growth means the world to us. 💚 -Heather
It’s very easy to use and my dog loves it
By Vicki S.
Response from Freshpet· Jul 21, 2025
Thank you for the lovely review! It means a lot to us that your dog is enjoying the product and that it’s easy for you to use. ❤️ -Heather
My dog loves the food. I love it too!
By Felicia M.
Response from Freshpet· Jul 21, 2025
Double the love—thank you! We’re thrilled to know it’s a hit with both of you. 🐾 -Heather
My dog has been licking his leg and paws like crazy. He has also had stomach issues along with loosing hair in several areas for quite some time. (oh yea he is a very picky eater also!) He absolutely loves Freshpet. The hair is starting to grow back, his poops have been nice and solid and no blood in his stools. The licking has slowed tremendously. Most of all at 9 he now has more life in him!!
By Laurie
Response from Freshpet· Jul 21, 2025
Wow—thank you so much for sharing this incredible update! 🐶We’re beyond happy to hear your pup is feeling better, eating well, and full of life again at 9 years old 🎉. It’s stories like yours that inspire us every day. Sending lots of love to you both! 🥰 -Heather
Rosie loves her FreshPet meals. She could not be happier and that makes her mom happy too!
By Denise S.
Response from Freshpet· Jul 21, 2025
Rosie’s happiness = our happiness! 🐕 We’re so glad she’s loving her meals—and even more thrilled to know her mom is happy too. Thank you for sharing the love! -Heather
My dog has become a very picky eater & I've gone through 7 different brands of food that he wouldn't eat. He loves this food! He actually asks for this food in the morning & night
By Lisa R.
Response from Freshpet· Jul 21, 2025
That’s amazing to hear! We know how tough it can be to please a picky eater, so we’re honored that Freshpet won your pup over. Here’s to many more happy meals together! 😍 -Heather
