Great
Great response.
By Alton
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,170 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free My Paws helps to improve the life of individuals with disabilities by providing premium customized identification products that help them to enjoy hassle free companionship of their Service Dogs, Emotional Support Animals or Therapy Animals.
Free My Paws (freemypaws.com) has 1,170 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,170 approved reviews, newest moderated first
Great response.
By Alton
Such professionalism: kind and prompt service! Really spent a lot of time with me addressing my problems and needs.
By Lucy's M.
They went out of there way to fullfill my order that I had made a mistake on. Very helpful and kind. Every item came on time and right sizing.
By Frances H.
Excelente customer service. Everything was quick and easy. Very happy.
By MARIA
I would recommend Free My Paws to any and all persons interested in registering their animal for a service pet. Even though there was a problem with shipping, no fault of Free My Paws, they sent out a second package right away to help us out. Jared was a great help and we could not be happier with our product.
By Bradley
Other sites make it complicated and don't offer to refund money should you not get approved for an ESA certification letter. The fact that they offer a refund, was why I went with them. I received a call the next morning from the therapist and had the ESA letter within 24 hrs. Now that is some great service. Good job guys.
By Kyle
Jarod got right back to me with any questions and concerns I had. Great company. Highly recommend.
By kimberly M.
I recently had an excellent buying experience which was fast, friendly and good quality product. I have recommended Free My Paws to others.
By Elana