A quality company with great response time!
Great response time and complete questionnaire. All my questions were answered completely.
By patricia
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,170 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free My Paws helps to improve the life of individuals with disabilities by providing premium customized identification products that help them to enjoy hassle free companionship of their Service Dogs, Emotional Support Animals or Therapy Animals.
Free My Paws (freemypaws.com) has 1,170 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,170 approved reviews, newest moderated first
Great response time and complete questionnaire. All my questions were answered completely.
By patricia
Website easy to navigate, merchandise arrive quick and in excellent condition.
By Donna
Very reliable and helpful with all service dog needs
By sally
I was unable to place my order online. I called the Customer Service number and Jared figured it all out. It was very complex too. I'm delighted with everything.
By Marcia
Very pleased with service and quality of product . Would use again
By tom
I had a great experience with Free My Paws. Got everything in a very timely manner as well.
By Kayla
customer service was very helpful & polite. I received my order in just a few day.
By Sharon
They are very helpful kind compassionate understanding go above and beyond to help you!!!! There products are very well made!! I RECOMMEND THEM VERY HIGHLY
By Gail