Customer service was excellent
Customer service was excellent. No stress at all.
By Kathleen
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,170 reviews
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Free My Paws helps to improve the life of individuals with disabilities by providing premium customized identification products that help them to enjoy hassle free companionship of their Service Dogs, Emotional Support Animals or Therapy Animals.
Free My Paws (freemypaws.com) has 1,170 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,170 approved reviews, newest moderated first
Customer service was excellent. No stress at all.
By Kathleen
The service is excellent.
By Sylvie L.
No issues, would like you to offer a dog I'd scarf whish is very much in trend now.
By Gerard
Great company and easy to work with. Very reasonable expectations.
By Ty
Very easy to apply , received my kit in a very timely manner... I misunderstood the sizing chart and a very friendly helpful customer service rep called me and told me what I actually needed .. That saved me having to return ! And he was right !!! I work at an airport and a pilot told me about you .So glad I listened to his advise and I in turn have shared it with a few friends who I knew could benefit from your service. Thank you so much ..
By Maxine
Would definitely recommend this company. They were very attentive and responsive.
By Debbi
This company has awesome customer service Will definitely return for future business and will refer to all pet owners
By Debra
Jared emailed me right away about sizing. Since I was a first time customer I had ordered too large for my breed and he reached out so I wouldn't have to send anything back. Would definitely recommend to friends and family!
By Danielle V.