I had an excellent experience
I had an excellent experience! Filled out the form, heard back within 24hrs and when I needed an adjustment made to my letter it was done and sent back to me in a few hours. Would highly recommend!
By Katy
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,170 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Free My Paws helps to improve the life of individuals with disabilities by providing premium customized identification products that help them to enjoy hassle free companionship of their Service Dogs, Emotional Support Animals or Therapy Animals.
Free My Paws (freemypaws.com) has 1,170 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
1,170 approved reviews, newest moderated first
I had an excellent experience! Filled out the form, heard back within 24hrs and when I needed an adjustment made to my letter it was done and sent back to me in a few hours. Would highly recommend!
By Katy
i JUST JOINED FREE MY PAWS AND RECEIVED ALL MY CERTIFICATE, HARNESS AND LEASH SO i REALLY CAN NOT COMMENT ON THIS PROGRAM YET. AS FOR THE EFFECTIVENESS OF GETTING MY DAY REGISTERED IT WAS COMPLETED VERY FAST. MY DOCTOR IS GOING TO ADD A LETTER FROM HIM TO GO ALONG WITH THE REGISTRATION, THANK YOU, WILLIAM
By William
Due to complicated work schedules it was hard to get in contact with the therapist we were playing phone tag. When we finally did speak it was smooth; she made me feel comfortable and safe sharing my story.
By RUTEMAMA
Would highly recommend!
By Nancy
I purchased the service dog kit for around $145 and received a very cheap looking and basic vest that hardly looks legitimate..and maybe cost 50 cents to make. I also got two ID cards and one "diploma" like document. This was a bit of a let down for $145.
By Jonathan
Fast and efficient! Thank you.
By Sun L.
Customer service was amazing. I was blown away at how quickly they responded to me and were so helpful and kind!
By Rebecca
Very quick service professional and caring staff.
By Paul