Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
194 reviews
Frame USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Frame USA is a wholesale manufacturer of high-quality, American-made picture frames. Every frame on our website is made in the United States at our warehouse in Cincinnati, Ohio. At Frame USA, we champion our craft. We make all of our art, frames, and more inside our warehouse. We take great pride in that because not only are we able to produce everything in house, we are still able to offer highly competitive prices.
Frame USA (frameusa.com) has 194 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
194 approved reviews, newest moderated first
Several frames were damaged in transit, the result of mid handling. Replacements were sent, but one of them was damaged, as well. I know they left the facility in good condition, but I question the build quality.
By Daniel T.
I was really worried about these frames being damaged during shipping, but they were very well packaged and turned out awesome!
By Bryan S.
These frames are really easy to use, as well as being light yet sturdy. Shipping time was really quick.
By T S.
It was easy and simple to order from Frame USA. I got exactly what I was looking for and the frames arrived in a timely manner and in perfect condition. I love how they were made in the USA.
By Hiking L.
Quality product and delivery service top notch. Frame was packaged very well and was received quicker than expected.
By Edward G.
Good experience, always professional, reasonably priced and great customer service!
By Watercolors by Shah H.
The frames and mats were custom size and perfect. Everything I was hoping for! All 4 styrene sheets were damaged upon arrival. Fram USA immediately sent me new styrene. This second shipment also arrived with scratches and damage. I gave up and went to our local hardware store to buy glass. I lost some money on this order but didn't want to deal with another round of junk styrene.
By Kelly Reis C.
I am very pleased with the frames and pre-cut mats I ordered, The photos look really good in these frames. It was easy to work with these and made he framing process easier.
By JC M.
