Worst frame I have ever received
Worst frame I have ever received. Corners did not match. Sharp metal edges. Screamed CHEAP POS!
By Linda K.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
194 reviews
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Frame USA is a wholesale manufacturer of high-quality, American-made picture frames. Every frame on our website is made in the United States at our warehouse in Cincinnati, Ohio. At Frame USA, we champion our craft. We make all of our art, frames, and more inside our warehouse. We take great pride in that because not only are we able to produce everything in house, we are still able to offer highly competitive prices.
Frame USA (frameusa.com) has 194 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
194 approved reviews, newest moderated first
Worst frame I have ever received. Corners did not match. Sharp metal edges. Screamed CHEAP POS!
By Linda K.
Multiple items in my order were damaged and Frame USA immediately made it right and sent replacement items -at no cost to me- that were in perfect condition.
By Samantha
I am a big fan of Frame USA. Affordable and quality frames delivered fast!
By Carol
It showed up broken
By Blake G.
My initial order was made and shipped quickly. FedEx broke the frame in transit but I called Frame USA immediately after I received the package to let them know and a replacement was made and sent immediately! Thanks so much for amazing customer service and a great product!
By Sarah M.
Good quality, great customer service. Ordered several frames, 1 of which didn't arrive at all. Filled out an easy form, and Frame USA delivered the missing piece very expediently.
By Alec H.
Timely, just what I ordered
By Carla S.
Ordering was easy and shipment was quick. The packaging to protected the frame very well
By customer