Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
194 reviews
Frame USASelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Frame USA is a wholesale manufacturer of high-quality, American-made picture frames. Every frame on our website is made in the United States at our warehouse in Cincinnati, Ohio. At Frame USA, we champion our craft. We make all of our art, frames, and more inside our warehouse. We take great pride in that because not only are we able to produce everything in house, we are still able to offer highly competitive prices.
Frame USA (frameusa.com) has 194 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
194 approved reviews, newest moderated first
The frame looked horrible. At least 2 of the joints were not even and the inside sizing was straight at the top but slightly larger towards the bottom. Decided to go with your U-Frame metal sections. Which I ordered recently from you.
By Cynthia M.
Frames were delivered very quickly. They were a far sub quality from what I expected. Corners didn't match up, wood was warped and pieces were literally breaking off as we were putting the pictures in. They look nice, but I don't expect the to last. I suppose for the price, they were ok.
By Adam
Easy to step through the ordering process.
By Michael Z.
Took a little longer than expected to receive frame
By Victoria Estrada B.
Fast shipping.....superb packing....good quality....great price...great customer service....I did not respond sooner because I was overseas for almost 6 weeks. Not my first time with Frame USA and certainly not the last...thank you Frame USA....FJK
By Frank K.
Easy ordering. Prompt delivery. Quality of product was great.
By RA
The quality of the frame was way below expectations for the price paid. I feel deceived by the marketing of the frame material Bonanza Wood. The product looked like a dry erase board with a cheap frame. I was able to use the mat pieces that I received and purchased another frame from another company
By Jon L.
The website is a huge help. Everything looks just as you expect it to. 💯 would recommend and buy from here again. Absolutely beautiful frame!
By Terri W.
