Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,228 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Fragrance LordFragranceLord.com is your house for discounted luxury fragrances. Fragrance Lord has been a well-known figure in the industry since 2009. Headquartered in Qatar, our expansion into the US market since 2017 has continued the tradition of excellence in customer service. Thanks to our incredible brand partnerships we provide authentic fragrances at the lowest prices, top-notch services, and continue to expand our variety to cater to your needs.Our Product GuaranteeFragrancelord.com stands behind every package we ship. We DO NOT carry any knockoffs or imitations. We only carry authentic brand-name fragrances.Thanks to our direct purchases from brands and their respective distributers in large quantities, FragranceLord.com offers competitive prices to customers and an unbeatable special price list to wholesalers. For more information contact us via email at [email protected] Customer ServiceYour satisfaction is of utmost importance to our team at Fragrance Lord. We strive to cater to your business and personal perfume needs of any volume. We provide 24/7 customer service via email [email protected], and if you’d like to speak to our customer service team, contact us at 833-433-5673 from Monday to Friday at 8AM to 6PM. Do not hesitate to contact us with any questions so we can ensure that you are delighted with your purchase.
Fragrance Lord (fragrancelord.com) has 1,228 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,228 approved reviews, newest moderated first
Great prices for authentic perfume and fast shipping!!
By Gisela R.
Response from Fragrance Lord· Jan 6, 2025
Thank you so much, Gisela Ramirez, for your fantastic feedback! We’re thrilled to hear that you’re happy with our great prices for authentic perfumes and our fast shipping. We strive to provide the best products and service, and your satisfaction means the world to us. We look forward to serving you again in the future!
Fragrance Lord is phenomenal, huge selection at great prices and extremely fast shipping. Will be a customer for life!
By Mike
Response from Fragrance Lord· Jan 6, 2025
Thank you so much, Mike, for your incredible feedback! We are thrilled to hear that you think Fragrance Lord is phenomenal. We work hard to offer a huge selection at great prices, and we’re so happy that you’ve had a positive experience with our fast shipping. It’s wonderful to know that we’ve earned your trust, and we’re excited to have you as a customer for life! We look forward to serving you again soon!
Great fragrance selection and pricing can't be beat.
By zoriden
Response from Fragrance Lord· Jan 6, 2025
Thank you so much, Zoriden, for your fantastic feedback! We’re thrilled to hear that you’re happy with our great fragrance selection and unbeatable pricing. We strive to offer the best choices at great value, and it’s wonderful to know you appreciate that. We look forward to serving you again soon!
They haven't sent me my package. It's been a week since I bought it and it says they have it withheld. I'm about to buy two more fragrances but with that service no thanks
By JC
Response from Fragrance Lord· Jan 6, 2025
Hello JC, we sincerely apologize for the delay in shipping your package. We understand your frustration, and we assure you that we are looking into the issue right away. Your satisfaction is our top priority, and we’ll make sure this matter is resolved quickly. We truly value your business, and we hope to have the opportunity to serve you better in the future. If you have any further questions, please feel free to reach out directly, and we’ll do our best to assist you.
Item was in stock with a seasonal discount code. Samples were included! Ordering process was easy and product arrived very safely packaged in a timely manner. Carrier updates were provided frequently. I will definitely order from them again.
By Susan S.
Response from Fragrance Lord· Jan 6, 2025
Thank you so much, Susan Souza, for your wonderful feedback! We’re thrilled to hear that you had a great experience with us. It's fantastic that you were able to take advantage of the seasonal discount and enjoy the included samples. We're also glad that the ordering process was easy and that your product arrived safely and on time. Your satisfaction means a lot to us, and we can't wait to serve you again in the future!
Exemplary service and business. Item shipped immediately the following day. Trust and buy with confidence!
By Mondee
Response from Fragrance Lord· Jan 4, 2025
Dear Mondee, Thank you so much for your kind words and positive feedback! We're thrilled to hear that you had a great experience with our service. We always strive to ensure prompt shipping and excellent customer satisfaction, and your recognition means a lot to us. We truly appreciate your trust in our business, and we look forward to serving you again soon. Thanks once again for choosing us! Best regards,
Legit fragrance. Super fast shipping: great experience!
By Octavio S.
Response from Fragrance Lord· Jan 4, 2025
Dear Octavio, Thank you for your wonderful feedback! We're so happy to hear that you loved the fragrance and had a great experience with our fast shipping. We strive to provide the best quality products and service, and your satisfaction is our top priority. We appreciate your support and look forward to serving you again soon! Best regards,
Good packaging n fast delivery but the only thing is I can't find montale Arabian Tonka
By Basil F.
Response from Fragrance Lord· Jan 3, 2025
Thank you for your kind feedback! We’re so glad to hear that you were satisfied with our packaging and fast delivery. We always strive to provide the best service possible. We appreciate your suggestion regarding the product, and we’ll certainly look into expanding our selection in the future. If there’s anything else we can assist you with, please feel free to reach out!
