Team reached out to offer support and…
Team reached out to offer support and when needed they where helpful.
By Luis M.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
73 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Formlabs is a 3D printing technology developer and manufacturer.
Formlabs (formlabs.com) has 73 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
73 approved reviews, newest moderated first
Team reached out to offer support and when needed they where helpful.
By Luis M.
Fast responses, extremely knowledgeable, saw my issue through until it was totally resolved. 10/10 experience.
By Brandon M.
Experienced sale support, Short lead time etc.
By customer
I was sent the incorrect item and was told I couldn’t return it because I opened the box, even though the item was unused.
By Nick
Response from Formlabs· Oct 11, 2026
We're sorry Nick, this is not the experience we want to provide. A member of our team will reach out to you shortly to put this right.
The tech support team is fabulous. I worked with Devon R. and Britt W., and they both deserve a raise. Very knowledgeable and kind.
By Kramer K.
As a Formlabs partner, we work with their printers and resins daily, and the experience has been consistently strong across the board — hardware, materials, and support alike. What stands out most is the support: technical questions get answered quickly and with concrete solutions, not generic replies. When we've run into a tricky print or a case that needed attention, the turnaround has been fast enough to keep our production on schedule. The documentation is another highlight — the step-by-step tutorials, from file prep in PreForm to printer maintenance, genuinely shortened the learning curve for our team. The material range is impressively versatile too, covering everything from rapid prototyping to biocompatible dental applications, and the printers themselves are reliable and easy to run day to day. Highly recommended for anyone looking for a mature, well-supported professional 3D printing solution.
By Ionut Adrian S.
Amazing Support Thank you for helping us get back up and running so quickly. The videos were very helpful!
By Courtney M.
Quick and helpful
By customer