Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
392 reviews
FloLogicSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures.The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
FloLogic (flologic.com) has 392 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 299 reviews with 5 stars · Clear filters
Brendan Kennedy was fantastic on a customer service phone call today. He knows his product and was a pleasure to talk to. Brendan solved our startup problem in short order. Plus he gave us some good advice for going forward. A+
By Glenn B.
I installed a 1" FloLogic leak sensor valve about 18 months ago, and added the Connect module and the internet Gateway. I love it. The ability to monitor flow rates has given me visibility into my own water consumption, specifically including visibility into the (in-)efficiency of my reverse-osmosis filter, leading me to addition of a permeate pump on the R-O. It has caught a number of leaks such as a flowing toilet and a running hose bib, allowing me to fix the problems. I love it and will help my kids install them when they are ready.
By Daniel E.
ability to check flow & turn on flow via phone app
By customer
Good explanation and courteous service
By First Church of Christ, S.
Awesome , responsive support team!!!
By customer
Gives me peace that I don’t have to worry anymore about knowing that I will be alerted if I have an issue with leaking pipes.
By Mary H.
Best customer service I’ve ever received. I have received live-person responses to questions as late as midnight. I don’t think these guys ever sleep. The system is the best too. Chris C
By Chris C.
Thomas was awesome. He immediately started helping get my FloLogic operational. He guided me through the steps with patience and professionalism, every thing he did happened exactly as he said it would, he had me back on line promptly. Every company selling high end products like FloLogic, needs a Thomas Harde
By Richard S.
