System provides easy app access and…
System provides easy app access and peace of mind. I have 2 systems and I am very pleased.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
392 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures.The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
FloLogic (flologic.com) has 392 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
392 approved reviews, newest moderated first
System provides easy app access and peace of mind. I have 2 systems and I am very pleased.
By customer
The product is excellent, is easy to use and set-up was easy. The optional check valve mates directly with the valve assembly and is worth the $$. Something went wrong with the shipping with everything loose inside a big box banging around. Luckily nothing was damaged. Whether poor packing or carrier problem is unknown.
By customer
Folks in technical support were outstanding — extremely knowledgeable about the product and professional (and patient) in helping me resolve my issue.
By Bruce
Plumber was great System and App working as designed
By customer
the people are very knowledgable .
By customer
plumber never followed up to set us up. it shuts water off for apparent no reason sometimes.
By Jeffrey A.
Response from FloLogic· Oct 21, 2026
Hello. Auto shutoffs are always due to flow that exceeds the parameters of your settings. Please give our North Carolina-based technical support team a call and we can educate you further on the system and help you dial in your settings. We might even help you find a leak that's going on in the background. Kindly call us at 877-356-5644.
Great attitude and service
By customer
The sensors are unreliable and the 5 year warranty is not actually 5 years. The company has hidden the warranty on their website so you must rely on their employees who later tell you that their faulty sensors are only warrantied for one replacement. Apparently they know how poor their sensor quality is so one they send you a replacement it is no longer warrantied.
By JR