Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
392 reviews
FloLogicSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures.The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
FloLogic (flologic.com) has 392 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 39 reviews with 4 stars · Clear filters
It is frustrating to see the message come up on the monitor "Disabled Check P5". Which in the past has meant replacing the sensor. This is not an inexpensive situation. What can be done to prevent this failure from happening?
By Archie S Dargan I.
Would be 5 stars if the unit was a little quieter.
By Scott W.
Product has great features, however controller needs to be WIRELESSLY IP connected with App so system can be remotely monitored and changed. I believe existing and new clients would welcome this upgrade/new controller and pay handsomely for it. I surely would.
By Mr R.
While I did not purchase yet the timely response was informative and knowledgeable.
By Mike P.
Great customer service. robust well built valve. one star off for the control panel / directions. Not easy to read with older eyes in the dark.
By Valued FloLogic Customer Piece of mind, P.
After a plumbing disaster forced us out of our home for four months, I researched several devices to prevent such a thing from happening again. Flologic got the nod as the most robust system available at the time. It was easy to install and program, although the latter took some tweaking to adjust to our needs. The biggest issue was that when our water softener regenerated, it would trip the protection. In the end I had to program a one hour run time in Home mode to allow the softener to finish its cycle. The support is as good as the product. Any time I emailed a question it was answered quickly, usually the same day. I would buy this system again without reservation.
By Howard O.
This is a "must have" for a property owner. There are some technical issues and you need to make sure your plumber, your alarm company, and your builder are aware and understand as it affects any water flow downstream the product.
By Thomas
Response from FloLogic· Nov 10, 2015
Thank you, Thomas! It is important to know everything about this product before you install it. FloLogic is serious leak protection!
