Easy to use app
Easy to use app. The product functions flawlessly. Good peace of mind.
By Mark R.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
392 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures.The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
FloLogic (flologic.com) has 392 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 299 reviews with 5 stars · Clear filters
Easy to use app. The product functions flawlessly. Good peace of mind.
By Mark R.
Great product and amazing customer support!!! I've had my FloLogic installed now for almost a year. It has worked perfectly. There is nothing better than the peace of mind this product gives you with an older home and, we travel often. Recently I had to call their customer support line for some help with internet connectivity on my side. I spoke with Brendan who was amazing. This is what customer service should be!!!! Thank you so much!!!!!
By Hank H.
Knowledgeable Trainers on the products
By Joel C.
Steve Deffner, put together a full plan for my team!
By Demetrius W.
I had a technical issue and Joey was amazing. He knew right away what the problem was and helped me navigate the app to resolve issue. Had other questions that he answered. Very patient, helpful and knowledgeable. That is what I call customer service
By Richard D.
I needed to add the gateway connect to my system and it works perfectly. I can now control everything from anywhere!
By customer
Always enjoy installing FloLogic water monitoring systems for our customers. FloLogics customer service is always helpful when their services are needed for any hurdles or concerns. Special thanks to Thomas for always being there when we need someone.
By BeagleBrian
very quick response and support help that was very thorough and helpful
By Les