I will have one in every home I own.
I love the device, we purchased an earlier model that lasted many years. The new model is much easier to use, it has internet access and a simple and straightforward app.
By Miles U.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
392 reviews
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Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures.The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
FloLogic (flologic.com) has 392 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 299 reviews with 5 stars · Clear filters
I love the device, we purchased an earlier model that lasted many years. The new model is much easier to use, it has internet access and a simple and straightforward app.
By Miles U.
I have no complaints. Everytime I call someone answers and always is helpful. One of the better tech supports. I setup every house we build and they have always helped when I have had any issues.
By Randy B.
Great product. And super customer tech assistance.
By customer
The FloLogic system has been very reliable for over 10 years. It is great to be able to control remotely for things like when i need to turn the water on for the spa service company to fill the spa or when guests are arriving and we are not there. I recently developed a WiFi connection issue. I spoke with Brendan of their inside sales and support group and he got things up and working again in less than 10 minutes. I would highly recommend this system and this company.
By Chuck
I’ve had Flologic for 9 years in my primary home and my secondary for 3 years, WiFi one one but not the other. The new Connect module we easy to install and works great
By Paul
Good product and their technical support was very good.
By DWfromPW
The FloLogic shutoff valve is a serious, heavy duty industrial quality product. One reason we chose it was the ultrasonic sensor versus the mechanical paddle wheel that most other shutoff valves use. Our water has high minerals which we felt would have caused a paddle-type shutoff to fail. The app has many useful, fully programmable features. The financial strength of the parent company, Bradford White Corporation was another reason we chose the FloLogic product. Too many other companies in this arena have come and gone leaving buyers with an unsupported product. The old adage of you get what you pay for applies.
By Kenneth
Ease of use and knowing we are protected from major water damage when we are away
By Eischen David S.