these guys are awesome
these guys are awesome, they respond quickly and seem like they truly care about their users. I use flatlogic as the base for a majority of the apps that I create. it just makes it easy.
By Stephen C.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
392 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures.The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.
FloLogic (flologic.com) has 392 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 299 reviews with 5 stars · Clear filters
these guys are awesome, they respond quickly and seem like they truly care about their users. I use flatlogic as the base for a majority of the apps that I create. it just makes it easy.
By Stephen C.
We called the company during our set up and they were so so helpful and patient. Walked through each step with us to ensure it was not only working correctly, but that we were comfortable. They care deeply about their customers’ experience!
By Gabi R.
Recently had 2-Inch system installed in commercial building. System had some issues and customer support was great. After phone troubleshooting, Joey was able to come onsite for further diagnosis and repair. System works properly now and is easy to use.
By David
Their technical customer support people are highly available and very good. Our plumber left some of the wifi setup work undone after an installation in 2025. The Flo Logic tech support folks answered the phone immediately and walked me through the remaining setup easily. Much appreciated. More recently, I called for advice on how to install a system in another house. Brendan, the customer support rep, answered the phone immediately and "went the extra mile" in sending me photos (including one of his own system) to help me out. Again, much appreciated.
By Unidentified
The Flo Logic system is amazing. My insurance company introduced me and subsidized the install. Since my first install I have added 5 additional units to our family homes. The Flo Logic system alerted us and shut down the water at our vacation property when we were away. Most impressive is their support team that has worked alongside my plumbers and electricians on each install. Any tech issues have been handled by a simple call...they actually answer the phone and call u back!!!!!!
By James H.
Representative was extremely knowledgeable and patient
By Mike
Great phone support
By Paul
we had a supply line to a sink detach when we were away and our flologic system minimized the damage by terminating the water flow. We were veery pleased with how the system curtailed what could have been a disaster.
By WJMCD